NEO Digital
LENOVO V14-IIL Laptop - 10th Gen i5-1035G1, 4GB, 1TB HDD, 14" HD
LENOVO V14-IIL Laptop - 10th Gen i5-1035G1, 4GB, 1TB HDD, 14" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash efficiency with the Lenovo V14-IIL, equipped with a 10th Gen Intel i5-1035G1 processor, 4GB RAM, 1TB HDD, and a 14-inch HD display. Ideal for business professionals and students seeking a dependable computing solution.
Overview:
The Lenovo V14-IIL Laptop is designed to provide reliable performance for everyday computing. Ideal for both professionals and students, this laptop offers a balanced mix of functionality and affordability, making it a practical choice for handling daily tasks such as document editing, internet browsing, and multimedia consumption.
Product Description:
The Lenovo V14-IIL features a 10th Generation Intel Core i5-1035G1 processor, which delivers adequate power for productivity and entertainment needs. It comes equipped with 4GB of RAM to handle basic multitasking and a 1TB HDD for ample storage space for files and applications. The 14-inch HD (1366x768) display provides sufficient clarity for everyday tasks, while the slim design and lightweight build ensure portability and ease of use. This laptop is particularly suitable for users looking for an economical yet capable device for work or school.
Key Features:
- 10th Gen Intel Core i5-1035G1 Processor: Offers solid performance for daily tasks and efficient multitasking.
- 4GB RAM: Adequate for basic multitasking and smooth operation of everyday applications.
- 1TB HDD: Provides plenty of storage for large files and multiple applications.
- 14-inch HD Display: Delivers clear visuals for a satisfactory viewing experience in various applications.
- Sleek Design: Compact and easy to carry, making it ideal for users on the go.
- Connectivity Options: Includes multiple USB ports and HDMI output for connecting external devices and multimedia setups.
Product Quality and Performance:
The V14-IIL is built to Lenovo's standards, ensuring durability and reliability for daily use. The combination of Intel’s 10th Gen processor and ample HDD storage makes it a competent laptop for a range of activities, from business tasks to casual entertainment. It's designed with a focus on practicality, featuring a robust build that can withstand regular travel and use.
Specifications:
- CPU: Intel Core i5-1035G1
- Memory: 4GB DDR4 RAM
- Storage: 1TB HDD
- Graphics: Integrated Intel UHD Graphics
- Display: 14" HD (1366x768), anti-glare
- Ports: 2 x USB 3.1, 1 x USB 2.0, HDMI, SD card reader, headphone/mic combo
- Connectivity: Wi-Fi 802.11ac, Bluetooth 5.0
- Battery Life: Up to 6 hours
- Weight: Approximately 1.6 kg (3.53 lbs)
- Dimensions: 327.1mm x 241mm x 19.9mm
Purpose of Use:
This laptop is well-suited for users who need a straightforward, functional device for completing coursework, conducting business, or engaging in basic entertainment such as streaming and browsing.
How to Use:
The V14-IIL is ready to handle office software, light photo editing, and media playback right out of the box. Its large HDD allows for the storage of substantial amounts of data, making it a good choice for those who need to access numerous files quickly and often.
Supported OS/Application:
Comes pre-installed with Windows 10 Home, providing a user-friendly interface and compatibility with a wide array of software and applications commonly used in educational and professional settings.
Benefits & Compatibility:
Its balance of performance features and cost makes the V14-IIL an attractive option for budget-conscious consumers who do not want to compromise on necessary computing capabilities.
Warranty and FAQs:
Includes Lenovo’s standard warranty, with options for extended protection to cover potential damages and technical issues.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and major electronics retailers. Check availability and consider any ongoing promotions for the best purchasing terms.
Best Price Guarantee:
Ensure you receive the best deal by comparing prices across multiple vendors. Lenovo often offers special pricing for students and businesses.
After Sales Support:
Lenovo offers comprehensive support for the V14-IIL, with a customer service team ready to assist with any issues or inquiries related to performance or warranty claims.
Request for Customer Reviews and Testimonials:
Encouraging users to share their experiences can help others make informed decisions and provide feedback to improve future products.
Stock Availability:
Check stock levels regularly with Lenovo or authorized dealers to secure your laptop without delay, especially during peak shopping seasons.
Get in Touch:
For more detailed information or assistance, contact Lenovo’s customer service or consult an authorized retailer for personalized advice and support.
Disclaimer:
Always confirm the specifications and system compatibility before purchasing to ensure the product meets your specific requirements. Be sure to understand the return policy and warranty details from the seller
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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