NEO Digital
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1365U, 32GB , 512GB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1365U, 32GB , 512GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Lenovo ThinkPad X1 Carbon Gen 11, featuring a 13th Gen i7-1365U, 32GB RAM, 512GB SSD, and a vibrant 14-inch WUXGA display. Tailored for professionals who value power and mobility.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 11 is the epitome of premium business laptops, blending top-tier performance with unmatched portability. This model is designed for high-level professionals seeking a robust laptop for demanding applications.
Product Description:
The ThinkPad X1 Carbon Gen 11 is powered by the 13th Gen Intel Core i7-1365U processor, ensuring efficient handling of the most demanding tasks. With 32GB of RAM and a 512GB SSD, it offers ample space and speed for multitasking and large files. The 14-inch WUXGA display delivers sharp, clear visuals, making it perfect for presentations and detailed work. It's built with robust security features, including a fingerprint sensor and optional facial recognition, housed in a sleek, durable chassis that meets rigorous military standards for durability and reliability.
Key Features:
- Processor: 13th Gen Intel Core i7-1365U, optimized for speed and efficiency.
- Memory and Storage: 32GB RAM and a 512GB SSD for fast access to files and seamless multitasking.
- Display: 14-inch WUXGA (1920x1200) for crisp, detailed visuals.
- Security: Enhanced security with a fingerprint reader and optional facial recognition.
- Portability: Ultra-light and thin design, making it ideal for professionals on the go.
- Durability: MIL-STD-810G tested to withstand the rigors of mobile work.
Product Quality and Performance:
The ThinkPad X1 Carbon Gen 11 is designed to perform in high-stakes environments, offering consistent and reliable performance under pressure. Its advanced cooling system maintains optimal operating temperatures to prevent overheating.
Specifications:
- Processor: Intel Core i7-1365U (13th Gen)
- Graphics: Integrated Intel Iris Xe Graphics
- Memory: 32GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 14-inch WUXGA (1920x1200), anti-glare
- Operating System: Options for Windows 11 Pro or Linux
- Battery Life: Up to 18 hours with Rapid Charge technology
- Weight: Approx. 1.09 kg (2.4 lbs)
- Dimensions: 314.5 x 221.6 x 14.9 mm
Purpose of Use:
Ideal for business executives, IT professionals, and anyone needing a powerful laptop for complex spreadsheets, software development, or content creation. Its lightweight design is perfect for travel and mobile presentations.
How to Use:
Leverage the ThinkPad X1 Carbon Gen 11 for business travel, remote work, and in-office presentations. Its high-resolution screen and powerful internals are suited for video conferencing, large data processing, and professional-grade applications.
Benefits & Compatibility:
Supports a wide range of business applications and software, making it a versatile tool for various professional needs. The high RAM and advanced processor ensure it can handle multiple tasks simultaneously without lag.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty with options for extended coverage, including on-site repairs and accidental damage protection.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo's official website or authorized retailers. Look for current promotions and flexible shipping options to get your laptop quickly and securely.
Best Price Guarantee:
Lenovo provides a price match guarantee, ensuring you receive the best possible deal for your ThinkPad X1 Carbon Gen 11.
After Sales Support:
Lenovo offers comprehensive after-sales support, including troubleshooting, repairs, and software updates to ensure your laptop continues to perform at its best.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the ThinkPad X1 Carbon Gen 11 to help others make informed decisions.
Stock Availability:
Please check the latest stock availability on Lenovo’s website or through authorized dealers before making your purchase.
Get in Touch:
For more information or specific questions about the ThinkPad X1 Carbon Gen 11, please contact Lenovo’s customer support or visit an authorized retailer.
Disclaimer:
All specifications and availability may change without notice. Confirm all details with Lenovo or an authorized dealer before making your purchase to ensure the laptop meets your requirements
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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