NEOTECH
Honeywell Voyager XP 1470g General Duty Scanner
Honeywell Voyager XP 1470g General Duty Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Honeywell Voyager XP 1470g is a highly durable general duty scanner designed to withstand the rigors of high-volume scanning environments such as retail, healthcare, and light industrial settings. This scanner is built for businesses that require reliable, accurate barcode scanning to enhance operational efficiency and customer service.
Key Features
- Enhanced Durability: Engineered to withstand over 30 drops at 1.8 meters onto concrete, making it ideal for demanding environments.
- Superior Scanning Performance: Offers advanced scanning of most 1D and 2D barcodes, including poor-quality or damaged barcodes, from traditional paper labels as well as digital screens.
- Versatile Applications: Capable of reading barcodes from mobile phones and computer screens, enhancing customer experiences in loyalty applications and mobile coupons.
- Ergonomic Design: Features an ergonomic handle and a lightweight form factor, reducing user fatigue during extended periods of use.
- Flexible Connectivity: Includes USB and optional wireless connectivity, facilitating easy integration into existing systems.
Product Quality and Performance
The Voyager XP 1470g is designed for optimal performance and reliability, providing quick and accurate readings that enhance transaction speeds and inventory management. Its robust construction ensures longevity and reduces the total cost of ownership by minimizing downtime and maintenance costs.
Specifications
- Dimensions: 62 mm x 173 mm x 82 mm
- Weight: 130 g
- Scan Pattern: Area Imager (1040 x 720 pixel array)
- Decode Capability: Reads all standard 1D and 2D barcodes
- Drop Tolerance: Withstands 30 drops from 1.8 m to concrete
- Connectivity: USB, RS232, Keyboard Wedge, and optional Bluetooth
Purpose of Use
The Voyager XP 1470g is suitable for a range of applications, including point-of-sale transactions in retail, patient admittance and medication tracking in healthcare, and inventory management in light industrial settings. Its ability to scan from various surfaces and under different conditions makes it a versatile tool for any business needing dependable scanning solutions.
How to Use
To get the most out of your Honeywell Voyager XP 1470g:
- Installation: Connect the scanner to your system using the appropriate interface. Install any necessary drivers or software.
- Operation: Simply point the scanner at the barcode and press the trigger. The device will automatically adjust and read the barcode.
- Maintenance: Regularly clean the scanning window and body of the scanner to maintain performance. Check connections and settings periodically.
- Troubleshooting: Refer to the user manual for common troubleshooting tips. For further assistance, contact NEO Digital’s support team.
Supported OS/Application/Industries
This scanner supports various operating systems, making it adaptable for integration into nearly any IT environment. It’s particularly effective in retail, healthcare, and light industrial environments where fast and reliable barcode scanning is crucial.
Benefits & Compatibility
- High Durability: Reduces the need for frequent replacements or repairs, even in tough environments.
- Advanced Scanning Capabilities: Enhances efficiency by reading even damaged or difficult-to-read barcodes.
- User Comfort: Ergonomic design ensures comfortable use, which is essential during long shifts.
Warranty and FAQs
The Voyager XP 1470g comes with a standard manufacturer's warranty, typically covering one year. NEO Digital's FAQ section offers quick answers to setup and operational questions, aiding users in managing their scanner effectively.
Delivery Services (UAE)
NEO Digital provides fast and secure delivery across the UAE, ensuring that your new scanner arrives safely and is ready for immediate use.
After Sales Support
Our dedicated support team offers comprehensive assistance for any installation or operational queries, ensuring you can fully leverage the capabilities of your Honeywell Voyager XP 1470g scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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