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NEO Digital

HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1235U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360

HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1235U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your mobile productivity with the HP Elite Dragonfly, featuring a 12th Gen i5 processor, 8GB RAM, 128GB SSD, and a versatile 13.5" WUXGA touchscreen. Designed for professionals on the go. Available at NEOTECH!


Overview:

The HP Elite Dragonfly Mobile Workstation is crafted for professionals who demand versatility, performance, and high mobility. It features a 12th Generation Intel Core i5-1235U processor, 8GB of RAM, and a 128GB SSD, housed in a sleek, ultraportable design with a 13.5-inch WUXGA (1920x1280) touchscreen that supports multiple modes of interaction.

Product Description:

This workstation is ideal for dynamic work environments, offering a convertible design that adapts to various needs—laptop, tent, tablet, and media modes. The Intel Core i5-1235U processor provides efficient power for multitasking and productivity, while the 8GB of RAM and 128GB SSD offer adequate speed and storage for daily professional tasks. The 13.5-inch WUXGA touchscreen delivers sharp visuals and responsive touch interactions, enhancing user experience whether in office settings or on the move.

Key Features:

  • Processor: 12th Gen Intel Core i5-1235U ensures robust performance for multitasking.
  • Memory: 8GB RAM supports smooth operation of applications.
  • Storage: 128GB SSD provides quick system boots and file access.
  • Display: 13.5-inch WUXGA (1920x1280) touchscreen offers crisp, vibrant visuals with versatile use.
  • Design: Lightweight, convertible design perfect for business travel and presentations.

Product Quality and Performance:

The HP Elite Dragonfly is built with premium materials, offering durability and a lightweight design that's ideal for professionals on the go. It's engineered to perform under demanding conditions, ensuring reliability whether you're working remotely or in the office. The device's flexibility and performance capabilities make it an excellent choice for professionals who require a high level of adaptability from their devices.

Specifications:

  • Processor: Intel Core i5-1235U (12th Generation)
  • Memory: 8GB DDR4 RAM
  • Storage: 128GB PCIe NVMe M.2 SSD
  • Graphics: Integrated Intel Iris Xe Graphics
  • Display: 13.5" WUXGA (1920x1280) Touch X360
  • Operating System: Windows 11 Pro

Purpose of Use:

Perfect for business professionals, frequent travelers, and anyone needing a reliable, high-performance laptop that easily converts into a tablet or presentation screen. Ideal for handling business applications, presentations, and light multimedia tasks.

How to Use:

Unbox and power on the HP Elite Dragonfly to start the setup process. The touchscreen and convertible features are intuitive, making it easy to switch between modes based on your work requirements. It's designed to seamlessly integrate into a professional workflow with Windows 11 Pro’s enhanced productivity features.

Supported Industries:

Especially suited for sectors like sales, marketing, consulting, and education, where mobility and the ability to present content flexibly are crucial.

Benefits & Compatibility:

  • Versatile Use: Easily switches between laptop, tablet, and presentation modes.
  • High Mobility: Ultralight and compact, making it easy to carry and use on the go.
  • Touchscreen Interface: Enhances interactivity, suitable for demonstrations and active content management.

Warranty and FAQs:

Comes with a standard one-year warranty from HP, with extended options available through NEOTECH. For warranty extensions and detailed support, visit our website or contact our customer service.

Packaging/Weight/Dimension:

Includes the workstation, power adapter, and user manuals in secure packaging. Designed to be lightweight for easy transport and setup.

Shop Today & Receive Your Delivery Across the UAE!

Order your HP Elite Dragonfly from NEOTECH and benefit from quick, reliable delivery across the UAE. Optimize your workday with this high-end, versatile mobile workstation.

Best Price Guarantee:

NEOTECH offers the HP Elite Dragonfly at competitive prices within the UAE. If you find a lower price, we are committed to matching it.

After Sales Support:

Our customer service team is ready to assist with any setup or operational questions, ensuring you maximize the benefits of your new HP Elite Dragonfly.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the HP Elite Dragonfly to help others make informed decisions.

Stock Availability:

For the most accurate stock information on the HP Elite Dragonfly, please contact NEOTECH directly, especially if you have specific needs or require bulk quantities.

Get in Touch:

For more details about the HP Elite Dragonfly or other inquiries, please contact our customer service team. We're here to provide expert advice and support for all your tech needs.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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