NEO Digital
HP ENVY 17-CW1010NR (2024) Laptop - Series 1 Ultra 7-155H, 16GB, 1TB SSD, 17.3" FHD Touch
HP ENVY 17-CW1010NR (2024) Laptop - Series 1 Ultra 7-155H, 16GB, 1TB SSD, 17.3" FHD Touch
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the HP ENVY 17-CW1010NR, a powerhouse equipped with a Series 1 Ultra 7-155H processor, 16GB RAM, and a 1TB SSD. Its 17.3" FHD touchscreen offers immersive visuals, ideal for both productivity and entertainment.
Overview
The HP ENVY 17-CW1010NR (2024) offers a perfect blend of performance and multimedia experience with its large 17.3-inch Full HD touchscreen. Powered by the Series 1 Ultra 7-155H processor, coupled with 16GB of RAM and a 1TB SSD, this laptop is designed for users who appreciate a larger screen for their work and entertainment needs.
Product Description
Enhance your productivity and entertainment experiences with the HP ENVY 17-CW1010NR. This laptop features the innovative Series 1 Ultra 7-155H processor, providing robust performance for all your computing tasks. The 16GB of RAM ensures smooth multitasking, and the massive 1TB SSD offers extensive storage for your files and speedy system responses. The 17.3-inch FHD touchscreen delivers vibrant visuals with intuitive touch control, making it ideal for content creators, data analysts, or anyone who enjoys a larger display for their daily activities.
Key Features
- Processor: Series 1 Ultra 7-155H
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 17.3-inch Full HD (1920 x 1080) Touchscreen
- Design: Sleek, modern look with a durable build
- Connectivity: Wi-Fi 6, Bluetooth, multiple USB ports including USB-C
Product Quality and Performance
The HP ENVY 17-CW1010NR is crafted with premium materials that ensure durability without compromising on style. It is rigorously tested to meet high-performance standards, making it suitable for both demanding professional tasks and high-end personal use. The laptop's cooling system is designed to handle extended usage efficiently, keeping the performance stable and reliable.
Specifications
- Dimensions: 40.7 x 25.9 x 1.93 cm
- Weight: Approximately 2.73 kg
- Operating System: Windows 11 Home
- Battery Life: Extended battery life suitable for long working hours
Purpose of Use
Ideal for professionals in creative industries such as graphic design, video editing, and digital content creation who require a large, vivid display and significant processing power. It's also great for students and home users looking for a device that can serve as both a workhorse and an entertainment hub.
How to Use
Utilize the HP ENVY 17-CW1010NR for complex software applications, enjoy immersive movie watching, or manage large-scale projects with ease. The touchscreen enhances interactive tasks and creative projects, providing a hands-on approach to your computing needs.
Supported OS/Application/Industries
This laptop is highly versatile, supporting a wide range of applications from creative software like Adobe Photoshop and Premiere Pro to business applications such as Microsoft Office Suite. It is well-suited for various industries including education, business, and entertainment.
Benefits & Compatibility
The large FHD touchscreen not only offers enhanced visual clarity but also provides an interactive user interface, making it a versatile tool for presentations and creative work. Its robust connectivity options facilitate seamless connections with a variety of peripherals and external displays.
Warranty and FAQs
Comes with a one-year standard warranty covering hardware defects and technical support issues. Extended warranties and support options are available; for more details, visit our FAQ section or contact our customer support.
Packaging/Weight/Dimension
Shipped in secure, environmentally friendly packaging designed to protect the device and reduce environmental impact. For detailed packaging specifications, please visit our website.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP ENVY 17-CW1010NR now and take advantage of our reliable, quick delivery service across the UAE. Enjoy premium customer service and comprehensive after-sales support.
Best Price Guarantee
We regularly monitor our prices to ensure you get the best deal on the HP ENVY 17-CW1010NR. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our dedicated support team is available to assist with any post-purchase inquiries, ensuring your complete satisfaction with your new laptop.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the HP ENVY 17-CW1010NR to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
Please check with us to confirm the availability of the HP ENVY 17-CW1010NR before placing your order. We aim to maintain accurate stock levels to meet customer demands promptly.
Get in Touch
For any inquiries about the HP ENVY 17-CW1010NR or our services, please do not hesitate to contact us. Our team is ready to provide you with all the necessary assistance and information.
Disclaimer
While we strive for accuracy, product specifications and availability may change without notice. Images are for illustration purposes only and may not fully represent the actual product. Always confirm product details with our customer service before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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