NEOTECH
Honeywell Datamax-O’Neil H-Class UHF
Honeywell Datamax-O’Neil H-Class UHF
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Honeywell Datamax-O’Neil H-Class UHF RFID Printers – High-Performance, Reliable Tracking"
Overview:
The Honeywell Datamax-O’Neil H-Class UHF RFID printers are high-end industrial printers designed to facilitate robust and efficient RFID tag printing and encoding. Suitable for high-volume applications across various industries, these printers provide precise, reliable tracking and identification solutions to enhance operational efficiency and inventory management.
Product Description:
The H-Class UHF RFID printers by Honeywell Datamax-O’Neil are built to withstand the rigors of industrial environments while providing advanced RFID encoding capabilities. These printers support a wide range of UHF RFID applications, ensuring compatibility with global RFID standards. Equipped with precision printing technology, they can produce large volumes of RFID tags with enhanced readability and longer read ranges, crucial for effective asset tracking and management.
Key Features:
- Advanced UHF RFID Encoding: Efficiently encodes RFID tags to meet global UHF standards, suitable for complex tracking systems.
- Rugged Industrial Design: Built to operate reliably in harsh industrial conditions, ensuring durability and long-term performance.
- High-Speed Printing: Capable of handling large-scale print jobs quickly and effectively, maximizing productivity.
- Versatile Media Compatibility: Supports a variety of label and tag materials, accommodating different industrial tagging needs.
- Easy Integration: Features standard connectivity options including Ethernet, making it easy to integrate into existing systems.
Product Quality and Performance:
The Honeywell Datamax-O’Neil H-Class printers are renowned for their build quality and operational reliability. They deliver consistent results, crucial for industries where tracking accuracy directly impacts operational success. Their thermal transfer and direct thermal printing capabilities ensure that labels are durable and can withstand exposure to environmental factors such as moisture and heat.
Specifications:
- Print Method: Thermal transfer and direct thermal
- Resolution Options: Available in 203, 300, and 600 dpi for precise label detail
- Maximum Print Width: Up to 4 inches
- Print Speed: Up to 12 inches per second
- Connectivity: Standard Ethernet with optional Wi-Fi
- RFID Capabilities: UHF EPCglobal Gen 2 compliance
Purpose of Use:
Ideal for logistics centers, manufacturing facilities, and distribution hubs where tracking and management of assets are crucial. The printers’ RFID capabilities are particularly beneficial for applications requiring fast and reliable identification and tracking of goods throughout the supply chain.
How to Use:
Install the printer in a suitable location, connect it to your network, load the appropriate media, and configure the RFID encoding settings using the integrated control panel or connected software. Regular maintenance and calibration ensure optimal performance and accuracy.
Supported Industries:
Perfect for manufacturing, warehousing, logistics, retail, and other sectors that rely on effective supply chain management and asset tracking.
Benefits & Compatibility:
These printers offer the dual benefits of enhancing operational efficiency through reliable RFID tag printing and robust compatibility with a wide range of RFID tag formats and materials, making them highly adaptable to various industrial needs.
Warranty and FAQs:
Honeywell provides a comprehensive warranty for the H-Class printers, supported by a detailed FAQ and technical support to assist with any operational queries.
Delivery Services (UAE):
NEO Digital ensures fast and secure delivery across the UAE, complete with installation support to get your operations up and running without delay.
After Sales Support:
Our customer service team provides excellent post-purchase support, including troubleshooting, maintenance advice, and software updates to keep your printers performing at their best.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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