NEOTECH
FingerTec Face Recognition Face ID X
FingerTec Face Recognition Face ID X
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The FingerTec Face ID X offers advanced face recognition for secure and contactless time attendance and access control, improving workforce management.
Overview:
The FingerTec Face ID X is a next-generation biometric face recognition system designed for contactless time attendance and access control. With its advanced facial recognition technology, it ensures fast and accurate employee verification, improving security and efficiency in managing workforce attendance. The Face ID X offers multiple verification methods, including face recognition, fingerprint, card access, and password entry, making it a versatile solution for businesses seeking enhanced security.
Product Description:
The FingerTec Face ID X combines state-of-the-art facial recognition with multi-modal verification to provide secure and efficient employee verification. Capable of storing up to 15,000 face templates and 300,000 transaction logs, this system is perfect for businesses of all sizes. Its fast recognition speed ensures smooth operation in high-traffic environments. Integration with FingerTec’s Ingress software enables centralized attendance tracking and access control management, while TCP/IP, RS232/RS485, and USB connectivity options ensure seamless integration with existing systems.
Key Features:
- Advanced face recognition technology: Fast, secure, and contactless verification
- Multi-modal verification: Supports face recognition, fingerprint, card access, and password entry
- High capacity: Stores up to 15,000 face templates and 300,000 transaction logs
- Fast recognition speed: Ensures quick verification for high-traffic areas
- Multiple connectivity options: Supports TCP/IP, RS232/RS485, and USB
- Ingress software integration: Centralized time attendance and access control management
- Durable and modern design: Suitable for heavy usage in busy environments
Product Quality and Performance:
The FingerTec Face ID X provides high-performance face recognition with fast, secure, and contactless verification. Its multi-modal capabilities, including fingerprints and cards, offer flexibility and security for businesses. With a large storage capacity, this system is ideal for businesses seeking reliable, high-volume attendance tracking and access control.
Specifications:
- Verification Methods: Face, Fingerprint, Card, Password
- Face Capacity: 15,000 templates
- Transaction Capacity: 300,000 logs
- Display: 4.3-inch TFT touchscreen
- Communication: TCP/IP, RS232/RS485, USB
- Software: FingerTec Ingress
- Power Supply: 12V DC
- Dimensions: 215mm x 155mm x 105mm
- Weight: 1.8 kg
Purpose of Use:
The FingerTec Face ID X is ideal for businesses in corporate offices, manufacturing facilities, educational institutions, and commercial environments that require secure time attendance and access control. Its contactless face recognition ensures hygiene and security, making it ideal for high-traffic environments.
How to Use:
Install the Face ID X system at entry points to ensure secure contactless access control and attendance tracking. Employees can verify their identity using face recognition, fingerprint scanning, cards, or password entry. Data is transmitted through TCP/IP, RS232/RS485, or USB, and managed via FingerTec’s Ingress software for centralized control and reporting.
Supported OS/Application/Industries:
The FingerTec Face ID X integrates with Windows-based systems and Ingress software, making it suitable for various industries, including retail, corporate offices, manufacturing, and education, where time attendance and access control are essential.
Benefits & Compatibility:
The FingerTec Face ID X offers a contactless, secure solution for employee verification with additional multi-modal options for flexibility. Its large storage capacity, fast recognition speed, and seamless integration make it ideal for high-traffic environments.
Warranty and FAQs:
The FingerTec Face ID X comes with a one-year warranty covering hardware issues. FAQs provide support on topics like setup, software integration, and troubleshooting to ensure smooth operation.
Packaging/Weight/Dimension:
The FingerTec Face ID X is securely packaged, with dimensions of 215mm x 155mm x 105mm and a weight of 1.8 kg. The package includes the Face ID X device, power cables, and setup guide.
Shop Today & Receive Your Delivery Across the UAE!
Order the FingerTec Face ID X today for fast delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Enhance your business’s security and workforce management with this advanced biometric face recognition system.
Best Price Guarantee:
We offer the FingerTec Face ID X at competitive prices in the UAE. If you find a better price, we’ll match it! Shop now to upgrade your access control and attendance system with advanced face recognition technology.
After-Sales Support:
Our after-sales support team is ready to assist with installation, software integration, and maintenance of your FingerTec Face ID X system, ensuring smooth and secure operation.
Request for Customer Reviews and Testimonials:
Have you used the FingerTec Face ID X? Share your feedback with us and help other businesses understand the benefits of this advanced biometric system.
Stock Availability:
The FingerTec Face ID X is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery.
Get in Touch:
For inquiries about the FingerTec Face ID X, including pricing and availability, contact our expert team today. We’re ready to assist you in finding the right biometric face recognition solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustration purposes only and may not represent the exact product. Verify all specifications with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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