NEOTECH
Idemia VisionPass
Idemia VisionPass
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Idemia VisionPass, an advanced facial recognition terminal designed for secure, touchless biometric access control in high-security environments.
Overview:
The Idemia VisionPass is a state-of-the-art facial recognition terminal designed for secure and touchless biometric access control. Leveraging the latest advancements in AI-powered facial recognition technology, VisionPass offers fast, reliable, and accurate authentication, even in challenging conditions. Ideal for use in high-security environments such as corporate offices, government facilities, and industrial sites, it ensures secure and seamless access for authorized individuals.
This terminal is capable of detecting and recognizing faces in low-light, bright sunlight, and even through masks or glasses, making it versatile in real-world applications. Its touchless design enhances hygiene and convenience in post-pandemic settings.
Product Description:
The Idemia VisionPass delivers cutting-edge biometric security through its advanced facial recognition technology. Equipped with 2D, 3D, and infrared cameras, VisionPass ensures precise face recognition, even in varying environmental conditions. Its AI-driven algorithms allow it to recognize individuals quickly and accurately, even when they are wearing masks, hats, or glasses.
VisionPass integrates seamlessly with existing access control systems, making it ideal for secure entry points in environments requiring strict authentication protocols. It offers a touchless and hygienic solution for organizations, enhancing both security and user convenience.
Key Features:
- Advanced Facial Recognition: Uses 2D, 3D, and infrared cameras to recognize faces accurately, even in challenging conditions.
- Touchless Biometric Authentication: Provides secure, touchless access control, enhancing hygiene and convenience.
- Fast and Reliable: Delivers quick recognition and authentication, ensuring smooth entry without delays.
- Mask Detection: Can recognize faces even when the individual is wearing a mask or glasses.
- Wide Application Range: Operates efficiently in low-light, bright sunlight, or outdoor environments.
- Seamless Integration: Easily integrates with existing access control systems and security protocols.
Product Quality and Performance:
The Idemia VisionPass delivers high-performance facial recognition in any environment, offering fast and accurate authentication with minimal delays. Its multi-camera setup and AI-powered algorithms ensure consistent performance, even in high-traffic areas. The touchless operation enhances hygiene, making it an ideal solution for modern access control systems.
Specifications:
- Cameras: 2D, 3D, and infrared cameras for high-precision facial recognition.
- Recognition Time: Less than 1 second per individual.
- Operating Range: 0.5 to 1.5 meters (1.6 to 4.9 feet).
- Lighting Conditions: Works in both low-light and high-light environments.
- Operating Temperature: -10°C to 50°C (14°F to 122°F).
- Connectivity: Ethernet, Wi-Fi, RS485, Wiegand.
- Supported Integrations: Works with most access control systems.
- Dimensions: 180 mm x 172 mm x 90 mm (7.08" x 6.77" x 3.54").
Purpose of Use:
The Idemia VisionPass is ideal for environments that demand secure biometric access control. It is suitable for use in corporate offices, government buildings, industrial facilities, and other high-security areas where fast, accurate, and touchless authentication is required.
How to Use:
Install the Idemia VisionPass at the entrance of a secure area, connect it to your existing access control system, and configure the settings for facial recognition. The device will automatically detect and authenticate individuals based on their biometric data, allowing for seamless access.
Supported OS/Application/Industries:
The Idemia VisionPass is widely used in corporate offices, industrial sites, government buildings, and other environments where secure biometric authentication is needed. It supports Windows and integrates with existing security and access control systems.
Benefits & Compatibility:
The Idemia VisionPass offers secure touchless access with fast, reliable facial recognition technology. It integrates with most access control systems and is compatible with multi-factor authentication setups for enhanced security. Its ability to work in low-light conditions and recognize faces even with masks makes it a versatile solution for modern security needs.
Warranty and FAQs:
The Idemia VisionPass comes with a 2-year warranty. For more information on installation, FAQs, and troubleshooting, visit the Idemia support page.
Packaging/Weight/Dimensions:
- Weight: 800 grams (1.76 lbs).
- Dimensions: 180 mm x 172 mm x 90 mm (7.08" x 6.77" x 3.54").
- Packaging: Securely packaged with installation guides, power cables, and mounting hardware.
Best Price Guarantee:
We offer the best price for the Idemia VisionPass Facial Recognition Terminal in Dubai, UAE. Our price match guarantee ensures competitive pricing for your biometric access control needs.
After-Sales Support:
Our dedicated support team is available to assist with installation, configuration, and ongoing support for the Idemia VisionPass. We ensure your biometric security system operates efficiently and securely.
Get in Touch:
For more information about the Idemia VisionPass Facial Recognition Terminal, contact our expert team for advice on the best biometric security solutions for your organization.
Stock Availability:
We strive to keep the Idemia VisionPass in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.