NEO Digital
SBNC BT-T180 80mm Kiosk thermal printer
SBNC BT-T180 80mm Kiosk thermal printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your kiosk functionality with the SBNC BT-T180 80mm Thermal Printer. Ideal for fast, reliable printing in retail, hospitality, and service stations.
Overview:
The SBNC BT-T180 is an 80mm thermal printer designed for kiosk applications where high reliability and performance are critical. It's perfect for retail kiosks, food service terminals, and any setting that requires quick, continuous printing capabilities.
Product Description:
This high-speed thermal printer offers durable construction and exceptional print quality, making it a robust solution for high-volume environments. The BT-T180 features easy paper loading, a full or partial auto-cutter, and versatile connectivity options, including USB, Serial, and Ethernet, facilitating seamless integration into various kiosk systems.
Key Features:
- High-Speed Printing: Capable of printing up to 300 mm per second, enhancing transaction efficiency.
- Durable Design: Constructed to withstand the demands of continuous operation in public settings.
- Easy Paper Loading: Drop-in paper loading mechanism simplifies maintenance and reduces downtime.
- Versatile Connectivity: Includes USB, Serial, and Ethernet connections for easy integration with existing systems.
- Flexible Printing: Supports both full and partial cuts, accommodating different receipt and ticket styles.
Product Quality and Performance:
The BT-T180 is engineered to maintain consistent performance even in rigorous conditions. Its thermal print technology ensures long-lasting reliability without the need for ink or toner, making it a cost-effective choice for many businesses.
Specifications:
- Print Method: Direct thermal
- Print Width: 80mm
- Resolution: 203 DPI
- Maximum Print Speed: 300mm/second
- Interfaces: USB, Serial, Ethernet
- Paper Type: Thermal paper rolls
- Cutter: Auto-cutter with full or partial cut option
- Dimensions: Designed to fit within compact kiosk spaces
Purpose of Use:
- Retail Kiosks: Streamlines transactions by quickly printing receipts and coupons.
- Ticketing Stations: Ideal for cinemas, parking lots, and transportation hubs for fast ticket issuance.
- Food and Beverage Terminals: Efficiently prints order summaries and receipts in quick-service settings.
How to Use:
- Installation: Secure the printer within the kiosk, ensuring it is connected to the power source and integrated into the kiosk’s computing system.
- Configuration: Set up the printer according to your specific needs, including paper size, print speed, and connectivity.
- Operation: Keep a steady supply of thermal paper. Regularly test the printer to ensure it is operating correctly.
- Maintenance: Regularly clean the print head and internal mechanisms to maintain optimal printing quality and prevent jams.
Supported Applications/Industries:
- Entertainment Venues: Quickly prints tickets and passes to improve customer flow.
- Public Transport: Provides timely printing of transit tickets, reducing queues and wait times.
- Hospitality: Utilizes in self-service stations to enhance customer experience with fast service.
Benefits & Compatibility:
- Increased Transaction Speed: Reduces customer wait time with its fast printing capabilities.
- High Durability: Minimizes maintenance costs with a design that’s built to last.
- Easy Integration: Compatible with various kiosk designs due to its standard connectivity options.
Warranty and FAQs:
Includes a standard manufacturer warranty that covers parts and labor. FAQs provide additional support for troubleshooting common issues and maximizing printer usage.
Packaging/Weight/Dimension:
- Packaging: Robust packaging ensures safe transit and delivery.
- Weight: Lightweight design facilitates easy installation.
- Dimensions: Compact and efficient design to fit easily into various kiosk models.
Shop Today & Receive Your Delivery:
Order your SBNC BT-T180 80mm Thermal Printer now to enhance the efficiency of your kiosk operations. Fast delivery and excellent customer support are guaranteed.
Best Price Guarantee:
We offer competitive pricing and a price-match guarantee to ensure you get the best deal.
After Sales Support:
Our dedicated customer support team is ready to help with any setup questions or operational issues, ensuring you can fully utilize your thermal printer’s capabilities.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the BT-T180 to help others make informed decisions.
Stock Availability:
Contact our customer service for information on stock levels and bulk ordering options.
Get in Touch:
For more information or assistance with the SBNC BT-T180 80mm Kiosk Thermal Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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