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NEO Digital

POSIFLEX TM-3315E

POSIFLEX TM-3315E

Regular price Dhs. 2,086.86 AED
Regular price Dhs. 2,398.86 AED Sale price Dhs. 2,086.86 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize customer engagement and streamline operations with the POSIFLEX TM-3315E, a 15-inch touch monitor designed for reliability in high-demand settings. Explore its features and benefits today at NEOTECH!


Overview:
The POSIFLEX TM-3315E is a versatile and durable touch monitor that offers a perfect blend of functionality and performance for businesses in the retail and hospitality sectors. With its 15-inch screen and responsive touch capabilities, this monitor is designed to improve service delivery and enhance user interactions.

Product Description:
Equipped with a projected capacitive touch interface, the TM-3315E provides accurate and rapid responses to user inputs. This monitor's robust design makes it suitable for a variety of applications, including POS systems, kiosk information systems, and customer service stations, where reliability and ease of use are critical.

Key Features:

  • 15-Inch Projected Capacitive Touchscreen: Delivers smooth and responsive touch interactions, ideal for fast-paced business environments.
  • High Durability: Built to withstand daily use in tough settings, ensuring long-term reliability.
  • Flexible Mounting Options: Can be easily integrated into different setups with its versatile mounting capabilities.
  • Energy-Efficient Operation: Designed to consume less power, making it an eco-friendly addition to any business.

Product Quality and Performance:
The POSIFLEX TM-3315E is constructed with high-quality materials designed to resist wear and tear, making it a durable choice for public and commercial use. Its performance is optimized for continuous interaction, featuring a fast response time that enhances user experience.

Specifications:

  • Display Type: 15-inch TFT LCD with LED backlighting, offering clear and bright visuals.
  • Touch Technology: Projected Capacitive touch technology for high precision and ease of use.
  • Resolution: High resolution providing sharp images and clear text.
  • Connectivity: Equipped with standard connectivity options for easy integration with existing systems.

Purpose of Use:
The TM-3315E is ideal for retail stores, hospitality venues, educational facilities, and any setting where interactive displays are essential. It enhances the operational efficiency by facilitating seamless transactions and interactions.

How to Use:
Install the monitor by connecting it to your business network and peripherals. Calibrate the touchscreen according to the manual for optimal performance. Mount the monitor using its flexible mounting options to best suit your operational layout and customer interaction needs.

Supported OS/Application/Industries:
This monitor supports various operating systems including Windows, Linux, and potentially Android, making it suitable for a broad range of applications in retail, hospitality, education, and beyond.

Benefits & Compatibility:

  • Enhanced User Interaction: Improves the customer experience by providing a user-friendly, interactive interface.
  • Operational Efficiency: Speeds up transactions and reduces wait times with its fast touch response.
  • Durability and Reliability: Designed to perform reliably in high-use environments, ensuring long-term usability.

Warranty and FAQs:
Includes a standard one-year warranty, with options for extended coverage. A comprehensive FAQ section and dedicated support services are available to assist with installation, operation, and troubleshooting.

Packaging/Weight/Dimension:

  • Packaging: Securely packaged to protect the monitor during transit.
  • Weight: Lightweight design for easy installation and repositioning.
  • Dimensions: Compact design to easily fit on counters, walls, or kiosks without taking up excessive space.

Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX TM-3315E from NEOTECH and take advantage of our efficient delivery and installation services. Upgrade your business technology with a high-quality touch monitor designed for modern enterprise needs!

Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-3315E at competitive prices, with a price match guarantee to ensure you receive the best deal.

After Sales Support:
Our commitment to customer satisfaction includes offering comprehensive after-sales support to help with any technical or operational challenges, ensuring your touch monitor continues to function efficiently.

Request for Customer Reviews and Testimonials:
We value your feedback on the POSIFLEX TM-3315E to help us continue to improve our products and services. Your experiences are crucial to our product development and customer service efforts.

Stock Availability:
Before placing your order for the POSIFLEX TM-3315E, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.

Get in Touch:
For more detailed information about the POSIFLEX TM-3315E or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as seamless as possible.

Disclaimer:
All information about the POSIFLEX TM-3315E on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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