NEO Digital
CUSTOM TG1260HIII
CUSTOM TG1260HIII
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your printing capabilities with the CUSTOM TG1260HIII, engineered for industrial environments. This high-speed, high-resolution printer is perfect for demanding applications in manufacturing, logistics, and large retail operations." (254 Characters)
Overview
The CUSTOM TG1260HIII thermal printer is robustly built to handle the rigorous demands of high-volume printing environments such as manufacturing plants, large warehouses, and busy retail settings. With its advanced thermal technology, it ensures consistent, high-quality prints at remarkable speeds.
Product Description
The CUSTOM TG1260HIII offers unmatched efficiency and reliability in printing detailed labels, barcodes, and receipts. Featuring a durable design and capable of supporting a wide range of media types, this printer is engineered to maintain productivity in the most challenging environments. Its thermal printing technology not only provides exceptional clarity and speed but also reduces the total cost of ownership by eliminating the need for ink or toner.
Key Features
- High-Resolution Printing: Delivers crisp, clear prints at resolutions up to 300 dpi, perfect for detailed graphics and barcodes.
- Fast Output: Capable of printing speeds up to 300 mm/sec, enhancing workflow efficiency.
- Robust Build: Designed to withstand industrial conditions, ensuring long-lasting reliability.
- Versatile Media Handling: Supports a variety of paper widths and types, from thin receipt paper to thick industrial labels.
- Advanced Connectivity: Equipped with USB, Ethernet, and optional Wi-Fi, facilitating seamless integration into any system.
Product Quality and Performance
The CUSTOM TG1260HIII is constructed with high-quality materials and features a metal frame and heavy-duty components designed for continuous operation. It has been rigorously tested under extreme conditions to ensure it meets the needs of industries requiring dependable, long-term performance.
Specifications
- Printing Method: Direct Thermal / Optional Thermal Transfer
- Resolution: 300 dpi
- Maximum Print Width: Up to 118 mm
- Print Speed: Up to 300 mm/sec
- Connectivity: USB, Ethernet, optional Wi-Fi
Purpose of Use
Ideal for use in sectors that require fast and frequent printing such as logistics for shipping labels, manufacturing for product marking, and retail for high-quality receipts and coupons. Its high-resolution capabilities make it particularly useful for applications that need precise barcode scanning and labeling.
How to Use
To operate the CUSTOM TG1260HIII, connect it to your computer or network, install the necessary drivers, load the media, and adjust the settings via its easy-to-use interface. Whether integrated into a standalone station or part of an automated assembly line, this printer is designed for straightforward operation and easy maintenance.
Supported Environments
This printer is especially effective in harsh industrial environments where reliability, speed, and print quality are crucial. It’s designed to perform consistently in areas susceptible to dust, heat, and continuous operation.
Benefits & Compatibility
- Enhanced Productivity: Keeps pace with the demands of high-volume printing tasks, reducing downtime and increasing output.
- Operational Flexibility: Adaptable to various printing needs, making it a versatile addition to any business.
- Cost Efficiency: Uses thermal technology to minimize ongoing supply costs and maintenance.
Warranty and FAQs
Includes a comprehensive warranty that covers mechanical defects and electronic issues. A detailed FAQ section is available to help troubleshoot common problems and optimize printer performance.
Packaging/Weight/Dimension
- Package Contents: CUSTOM TG1260HIII printer, power cord, USB cable, quick start guide.
- Weight: Sturdy build to ensure stability in industrial settings.
- Dimensions: Compact enough to integrate into varied spaces without sacrificing functionality.
Shop Today & Receive Your Delivery Fast!
Order your CUSTOM TG1260HIII today and take advantage of our efficient delivery services, ready to enhance your printing operations without delay.
Best Price Guarantee
We offer the CUSTOM TG1260HIII at competitive prices, ensuring you receive the best deal for a robust industrial-grade printer.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational questions, helping you fully utilize the capabilities of your new printer.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the CUSTOM TG1260HIII to help us continue to refine our products and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the CUSTOM TG1260HIII. Products are typically ready for dispatch within 10-15 working days after order confirmation.
Get in Touch
For more information about the CUSTOM TG1260HIII Thermal Printer or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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