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NEO Digital

UniFi Analog Telephone Adapter UT-ATA

UniFi Analog Telephone Adapter UT-ATA

Regular price Dhs. 1,531.43 AED
Regular price Dhs. 1,817.14 AED Sale price Dhs. 1,531.43 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Connect your traditional phone systems to modern VoIP technology with the UniFi UT-ATA. Experience reliable and enhanced communication services at NEOTECH.


Overview

The UniFi Analog Telephone Adapter UT-ATA is designed to bridge traditional analog telephony systems with modern Voice over Internet Protocol (VoIP) technology. This adapter allows businesses and residential users to connect their existing analog phones to a digital network, offering cost savings and enhanced features of VoIP while retaining the familiarity of their existing handsets.

Product Description

The UniFi UT-ATA provides a simple and effective solution for integrating analog phones into a unified communications network. It supports standard SIP protocols and is compatible with a wide range of VoIP services, making it a versatile choice for various setups. With its easy setup and reliable performance, the UniFi UT-ATA ensures seamless communication transitions without the need to replace existing telephony hardware.

Key Features

  • Dual FXS Ports: Allows connection of up to two analog phones or fax machines.
  • VoIP Integration: Supports leading VoIP protocols, including SIP, for broad compatibility with service providers.
  • Quality of Service (QoS): Prioritizes voice traffic over other internet traffic types to ensure clear and uninterrupted calls.
  • Compact Design: Small and lightweight, easily fitting into any office or home environment without taking up significant space.
  • Easy Configuration: Comes with a simple web-based management interface for quick setup and adjustments.

Product Quality and Performance

The UniFi UT-ATA is built with durability and reliability in mind, ensuring that it withstands regular use in various environments. It delivers high-quality voice transmissions, reducing latency, jitter, and packet loss, thanks to its advanced voice processing technology.

Specifications

  • Interfaces: 2 x RJ-11 ports for analog phones, 1 x RJ-45 Ethernet port to connect to a network.
  • Voice Standards: Supports SIP for wide service compatibility and features G.711 and G.729 codecs for efficient voice compression.
  • Network Features: Full NAT and router functionalities, DHCP client and server modes, and VPN support.
  • Power Supply: External power adapter or PoE (Power over Ethernet) options.

Purpose of Use

Ideal for small to medium-sized businesses looking to leverage VoIP's cost efficiency and flexibility without discarding existing analog telephony equipment. Also suitable for residential users seeking to enhance home communication systems.

How to Use

Connect the UniFi UT-ATA to your network router using the Ethernet port, attach your analog devices to the RJ-11 ports, and configure the device using the web interface to connect to your VoIP service provider. You can then make and receive calls using your analog phone over the internet.

Supported Industries

Particularly valuable for industries such as hospitality, healthcare, and call centers, where there is a need to maintain traditional telephony for specific functions or user preferences while embracing digital transformation.

Benefits & Compatibility

  • Cost-Effective: Utilizes existing analog phones, avoiding the need for costly hardware replacements.
  • Enhanced Telephony Features: Access to VoIP services like voicemail, call forwarding, and caller ID, which might not be available through traditional telephony.
  • Flexible and Scalable: Easy to expand as business needs grow or change, supporting additional devices without significant infrastructure changes.

Warranty and FAQs

Comes with a comprehensive warranty covering any manufacturing defects, supported by detailed FAQs and customer support for troubleshooting and guidance.

Packaging/Weight/Dimension

Packaged to ensure safety during transit, includes the adapter, power supply, and a quick-start guide for immediate setup.

Shop Today & Receive Your Delivery Across the UAE!

Purchase the UniFi UT-ATA from NEOTECH and take advantage of our efficient delivery services, ensuring you quickly integrate your analog systems into a digital network.

Best Price Guarantee

NEOTECH offers the UniFi UT-ATA at competitive prices, ensuring you get the best value for integrating traditional telephony with modern VoIP systems.

After Sales Support

Our support team is available to assist with installation and configuration, ensuring your transition to VoIP is smooth and hassle-free.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the UniFi UT-ATA to help others make informed decisions and to aid us in continuously improving our products and services.

Stock Availability

Please contact us directly to verify the availability of the UniFi UT-ATA. We strive to maintain accurate stock levels for prompt delivery.

Get in Touch

For more detailed information or assistance with your purchase, contact our support team. We are dedicated to providing personalized assistance tailored to your communication needs.

Disclaimer

All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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