NEO Digital
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i7-1355U
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i7-1355U
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up to elite mobility with the HP Elite Dragonfly G4 Mobile Workstation, featuring the 13th Gen Intel Core i7-1355U. Ultra-light, ultra-powerful, and designed for peak performance on the go. Shop now at NEOTECH.
Overview
The HP Elite Dragonfly G4 Mobile Workstation sets a new standard for on-the-go computing. This latest iteration is lighter, more powerful, and packed with innovative features to support dynamic business professionals and creatives. Equipped with the 13th Gen Intel Core i7-1355U processor, it delivers outstanding performance and efficiency.
Product Description
The HP Elite Dragonfly G4 is crafted for those who demand the best in mobility, performance, and aesthetics. Featuring a sleek, ultralight chassis, a stunning 13.5-inch display, and a robust security framework, it's perfect for professionals who need a reliable and secure device that keeps up with a fast-paced lifestyle. It comes with 16GB of RAM and a 512GB SSD, ensuring rapid multitasking and ample storage. Intel Iris Xe Graphics enhance visual output for media, presentations, and light design work.
Key Features
- Processor: 13th Gen Intel Core i7-1355U, optimized for speed and power efficiency.
- Memory: 16GB LPDDR5 RAM for advanced multitasking.
- Storage: 512GB PCIe NVMe SSD for quick access to essential files and applications.
- Display: 13.5-inch diagonal touch screen with high resolution and vibrant colors.
- Graphics: Intel Iris Xe Graphics, suitable for professional creative tasks.
- Connectivity: Wi-Fi 6E and Bluetooth 5.2 for high-speed, stable connections.
- Security: Enhanced with HP Wolf Security for comprehensive cybersecurity.
Product Quality and Performance
The Elite Dragonfly G4 is engineered with premium materials, meeting stringent durability and reliability standards, including MIL-STD 810H testing. Its efficient thermal management keeps performance high and the device cool during extended use.
Specifications
- Form Factor: Ultralight laptop
- Dimensions: 297.5 x 220.4 x 16.1 mm (W x D x H)
- Weight: Starting at just under 1 kg
- Battery Life: Long-lasting battery with HP Fast Charge technology
- Operating System: Windows 11 Pro, providing seamless integration and enhanced security
Purpose of Use
- Business Professionals: Ideal for managing heavy workflows, extensive travel, and remote presentations.
- Creative Professionals: Great for on-site edits, design work, and content creation.
- High-Mobility Users: Perfect for anyone needing a powerful computer in a highly portable form.
How to Use
- Setup: Fast and easy with Windows Hello facial recognition for secure access.
- Daily Use: Utilize HP QuickDrop for seamless file transfers between your devices.
- Maintenance: Keep software up to date with HP Support Assistant to ensure optimal performance.
Supported Environments
This mobile workstation is suitable for executive offices, coworking spaces, and field operations where high performance and mobility are crucial.
Benefits & Compatibility
- Ultra-Portable Design: Easy to carry and use in any setting without compromising on performance.
- Advanced Connectivity: Ensures you're always connected, whether in the office or traveling.
- Robust Security: Protects against threats and secures sensitive data wherever you work.
Warranty and FAQs
Includes HP’s standard 1-year warranty with options for extended coverage. NEOTECH offers an extensive FAQ section to support setup, troubleshooting, and user tips.
Packaging/Weight/Dimension
The laptop is securely packaged with eco-friendly materials, including the device, a charger, and user documentation for quick start.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP Elite Dragonfly G4 from NEOTECH today and experience ultimate performance and unmatched style.
Best Price Guarantee
NEOTECH provides competitive pricing on the HP Elite Dragonfly G4, ensuring you receive the best deal available.
After Sales Support
Our customer support team is ready to assist with any inquiries or technical issues, offering personalized service and expert solutions.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experience with the HP Elite Dragonfly G4 to help others in their decision-making process.
Stock Availability
Contact NEOTECH directly to verify the availability of the HP Elite Dragonfly G4 Mobile Workstation. We maintain a consistent stock to meet both immediate and ongoing demands.
Get in Touch
For more detailed information or assistance with your purchase, contact our customer support team at NEOTECH. We are dedicated to providing personalized service and expert guidance.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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