NEO Digital
DELL VOSTRO 5502 Laptop - 11th Gen i7-1165G7
DELL VOSTRO 5502 Laptop - 11th Gen i7-1165G7
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Dell Vostro 5502, equipped with an 11th Gen Intel i7-1165G7 processor. Perfect for professionals seeking sleek design and powerful performance. Explore more at NEOTECH.
Overview
The Dell Vostro 5502 is a sleek, powerful laptop designed for professionals who require a robust device that combines performance, portability, and style. Featuring the 11th Gen Intel i7-1165G7 processor, it's built to handle demanding business applications and multitasking seamlessly.
Product Description
This laptop features a 15-inch FHD display with narrow borders for an expansive viewing experience and vivid visuals. The Intel i7-1165G7 processor, combined with 16GB of RAM, delivers fast and responsive performance for everything from data analysis to graphic design. It comes equipped with a 512GB SSD, offering ample storage and quick boot times. The Vostro 5502 includes essential connectivity options such as USB-C, HDMI, and Wi-Fi 6, enhancing productivity with modern interfaces. A built-in fingerprint reader ensures secure and easy access.
Key Features
- Processor: 11th Gen Intel i7-1165G7, perfect for high-efficiency multitasking.
- Memory: 16GB RAM ensures smooth operation under heavy workloads.
- Display: 15-inch FHD with anti-glare technology for comfortable viewing.
- Storage: 512GB SSD for ample space and fast application launches.
- Connectivity: USB-C, HDMI, and Wi-Fi 6 for high-speed data transfer and versatile connections.
- Security: Fingerprint reader integrated for enhanced security.
Product Quality and Performance
The Dell Vostro 5502 is crafted with premium materials that offer durability without sacrificing style. It undergoes rigorous testing to ensure reliability in various professional environments, making it suitable for business travel and long work hours.
Specifications
- CPU: Intel Core i7-1165G7
- GPU: Integrated Intel Iris Xe Graphics
- Display: 15-inch Full HD (1920 x 1080)
- RAM: 16GB DDR4
- Storage: 512GB SSD
- Operating System: Windows 10 Pro (upgradeable to Windows 11 Pro)
- Battery Life: Up to 8 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C, HDMI, SD card reader
Purpose of Use
- Professional Tasks: Ideal for handling complex spreadsheets, software development, and graphic design.
- Remote Work: Optimized for remote collaborations with fast Wi-Fi connectivity and high-definition video capabilities.
- Travel: Lightweight and durable, perfect for professionals on the go.
How to Use
- Utilize the USB-C port for fast charging and connecting external devices like monitors or storage.
- Maximize productivity by utilizing the multi-desktop feature of Windows 10.
- Secure your data with the integrated fingerprint reader for fast and secure logins.
Supported Applications
- Supports a wide range of business and creative applications, from Microsoft Office Suite to Adobe Creative Cloud.
Benefits & Compatibility
- Delivers powerful performance in a lightweight and stylish form factor, making it ideal for business professionals who demand efficiency and aesthetics.
- Compatible with a wide array of peripherals thanks to its comprehensive set of ports.
Warranty and FAQs
NEOTECH provides an extensive warranty for the Dell Vostro 5502, covering support for repairs and technical issues. For specific warranty details and FAQs, please contact NEOTECH’s customer service.
Packaging/Weight/Dimension
This laptop is securely packaged to ensure protection during shipping, including all necessary accessories and documentation for quick setup. Its slim profile makes it easy to carry in a laptop bag or backpack.
Shop Today & Receive Your Delivery Across the UAE!
Order your Dell Vostro 5502 from NEOTECH and benefit from fast, reliable delivery across the UAE. Enhance your professional capabilities with this high-performance laptop.
Best Price Guarantee
NEOTECH offers the Dell Vostro 5502 at competitive prices, ensuring you get the best deal for a premium business laptop.
After Sales Support
Our dedicated team at NEOTECH is committed to providing excellent after-sales support, helping you resolve any issues and maximize the use of your Dell Vostro 5502.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Dell Vostro 5502 to help other professionals make informed decisions and to assist us in improving our service offerings.
Stock Availability
Please contact NEOTECH for the current availability of the Dell Vostro 5502 to ensure your order can be processed efficiently.
Get in Touch
For more information about the Dell Vostro 5502 or other inquiries, please contact NEOTECH. Our team of experts is ready to assist you in selecting the best laptop solutions for your business or personal needs.
Disclaimer
All information regarding the Dell Vostro 5502 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Before making a purchase, please verify all product details and specifications with NEOTECH
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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