NEO Digital
LENOVO IDEAPAD V15 Laptop - 12th Gen i5-1235U, 8GB, 256GB SSD, 15.6" FHD
LENOVO IDEAPAD V15 Laptop - 12th Gen i5-1235U, 8GB, 256GB SSD, 15.6" FHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to efficiency with the Lenovo IdeaPad V15, featuring a 12th Gen Intel i5 processor, 8GB RAM, 256GB SSD, and a crisp 15.6" FHD display. Ideal for business and everyday use.
Overview
The Lenovo IdeaPad V15 is tailored for professionals and students who need a reliable laptop for everyday tasks. This model is equipped with a 12th Generation Intel Core i5-1235U processor, 8GB of RAM, and a 256GB SSD, ensuring quick performance and ample storage for applications and data. The 15.6-inch Full HD display delivers clear and vibrant visuals, making it suitable for both work and leisure use.
Product Description
The IdeaPad V15 combines performance with affordability, making it an excellent choice for budget-conscious users seeking robust functionality. The Intel Core i5-1235U processor provides responsive and efficient performance, while the 8GB of RAM allows for smooth multitasking. The 256GB SSD offers fast boot times and quick access to your most-used files. The sleek design and 15.6-inch FHD screen provide a comfortable viewing experience for extended work sessions and media consumption.
Key Features
- Processor: 12th Gen Intel Core i5-1235U for efficient and powerful processing.
- Memory: 8GB RAM ensures smooth operation and effective multitasking.
- Storage: 256GB SSD for speedy storage and quick file access.
- Display: 15.6-inch FHD (1920x1080) display offers clear and vibrant visuals.
- Design: Slim and lightweight for easy portability.
- Battery Life: Extended battery life supports long hours of work without constant recharging.
- Operating System: Comes with Windows 11 Home, providing the latest features and security updates.
Product Quality and Performance
Designed for durability and long-term use, the IdeaPad V15 is built to withstand the rigors of daily work and travel. Its efficient thermal design keeps the laptop cool under pressure, and the robust build quality ensures that it can handle everyday bumps and scrapes.
Specifications
- CPU: Intel Core i5-1235U
- RAM: 8GB DDR4
- Storage: 256GB PCIe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 15.6-inch Full HD (1920x1080)
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB ports, HDMI output
- Dimensions: Thin profile and light weight for easy mobility
- Battery: Long-lasting performance for all-day productivity
Purpose of Use
- Business Use: Ideal for handling business applications like Microsoft Office, project management tools, and more.
- Educational Use: Perfect for students who need a dependable laptop for research, writing, and online classes.
- Everyday Use: Great for browsing the internet, streaming videos, and staying connected with friends and family.
How to Use
- Setup: Quick setup with Windows 11 Home; personalize your settings and preferences.
- Daily Use: Efficient for managing emails, documents, and browsing multiple tabs.
- Maintenance: Keep the system updated and clean to ensure optimal performance and security.
Supported Applications
Handles everyday applications smoothly, from productivity suites like Microsoft Office to light photo editing software.
Benefits & Compatibility
The IdeaPad V15 is a cost-effective solution for users who need a straightforward, high-performing laptop without unnecessary extras. Its compatibility with most business and educational software makes it a practical choice for a wide range of users.
Warranty and FAQs
Includes a standard Lenovo warranty, providing peace of mind with coverage for repairs and technical support.
Packaging/Weight/Dimension
Packaged to ensure safety during shipping, with a focus on eco-friendly materials. Its lightweight design makes it ideal for carrying between home, office, or school.
Shop Today & Receive Your Delivery!
Secure your Lenovo IdeaPad V15 now and take advantage of our reliable delivery services. Visit our website for current offers and shipping details.
Best Price Guarantee
We offer competitive pricing and price match guarantees. Find this model for less elsewhere? We’ll match the price to ensure you get the best deal possible.
After Sales Support
Our expert support team is ready to assist with any setup or performance issues to ensure you maximize your laptop’s capabilities.
Request for Customer Reviews and Testimonials
Your feedback matters! Share your experience with the IdeaPad V15 to help others make informed purchasing decisions.
Stock Availability
Contact us or visit our website to check the latest stock status and ensure timely delivery of your new laptop.
Get in Touch
For more information or specific inquiries about the Lenovo IdeaPad V15, please contact our customer service team for personalized assistance.
Disclaimer
Specifications and availability are subject to change without notice. Please verify all details with our sales team before finalizing your purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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