NEO Digital
Lenovo Gaming Legion 5 Pro Laptop - i7-13700HX, 16GB,1TB SSD, NVIDIA GeForce RTX 4060, 16" WQXGA
Lenovo Gaming Legion 5 Pro Laptop - i7-13700HX, 16GB,1TB SSD, NVIDIA GeForce RTX 4060, 16" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the latest games with the Lenovo Legion 5 Pro Gaming Laptop. Equipped with an i7-13700HX, 16GB RAM, 1TB SSD, and NVIDIA RTX 4060, this 16" WQXGA powerhouse ensures top-tier performance.
Overview
The Lenovo Legion 5 Pro is a powerhouse gaming laptop designed to handle the most demanding games and software with ease. Featuring cutting-edge components like the Intel i7-13700HX and NVIDIA GeForce RTX 4060, it delivers exceptional performance and stunning graphics, all on a vivid 16-inch WQXGA display.
Product Description
The Lenovo Legion 5 Pro stands out with its robust Intel i7-13700HX processor and NVIDIA GeForce RTX 4060 graphics, making it perfect for high-resolution gaming, content creation, and multitasking. With 16GB of RAM and a 1TB SSD, it offers ample memory and storage for seamless gaming experiences and quick data access. The 16-inch WQXGA screen not only provides a large viewing area but also delivers sharp, detailed visuals with enhanced color accuracy.
Key Features
- Intel i7-13700HX Processor: Offers top-of-the-line performance for gaming and professional use.
- NVIDIA GeForce RTX 4060: Powers through modern games with real-time ray tracing capabilities.
- 16GB RAM & 1TB SSD: Ensures fast load times and ample space for games and applications.
- 16-inch WQXGA Display: Offers wide color gamut and crisp resolution for immersive gaming.
- Advanced Cooling System: Keeps performance smooth and stable even under load.
Specifications
- Processor: Intel i7-13700HX
- Memory: 16GB RAM
- Storage: 1TB SSD
- Graphics: NVIDIA GeForce RTX 4060
- Display: 16" WQXGA (2560 x 1600), 165Hz
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C, HDMI 2.1
Product Quality and Performance
The Lenovo Legion 5 Pro is engineered for durability and sustained high performance. Its robust build quality, combined with cutting-edge technology, provides a reliable and exhilarating gaming experience.
Purpose of Use
- High-End Gaming: Designed for gamers seeking ultra settings in AAA titles and smooth VR experiences.
- Creative Work: Capable of handling intense graphic design, video editing, and 3D rendering tasks.
- Everyday Productivity: Efficient for everyday tasks with fast multitasking capabilities.
How to Use
- Initial Setup: Follow the on-screen instructions to configure your system and Windows settings.
- Gaming and Streaming: Adjust your display and graphics settings for optimal gaming and streaming performance.
- Maintenance: Regular updates and system checks to ensure optimal performance and longevity.
Benefits & Compatibility
- Gaming at Pro Levels: The RTX 4060 enables you to play the latest games at high frame rates and settings.
- Visual Excellence: High-resolution WQXGA display ensures detailed and vibrant visuals.
- Future-Proof: Ready for upcoming technology with its high-spec configuration and ports.
Warranty and FAQs
Includes a standard one-year warranty with options for extended coverage. Visit Lenovo’s support site for FAQ and troubleshooting assistance.
Price and Availability
Check Lenovo’s official website or major electronics retailers for pricing and availability. Often available under various promotional deals especially during holiday sales.
After Sales Support
Lenovo offers comprehensive support including a dedicated customer service line, extensive online resources, and community forums for additional help and tips from other users.
Request for Customer Reviews and Testimonials
Your feedback is crucial! If you own a Lenovo Legion 5 Pro, please share your experience to assist others in making well-informed decisions.
Disclaimer
Specifications, availability, and performance claims may be updated as new information becomes available and are subject to change without notice. Please ensure you check the most current information at the time of purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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