NEO Digital
LENOVO THINKPAD X1 CARBON GEN 12 Laptop - Series 1 Ultra 7 155U, 16GB, 512GB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON GEN 12 Laptop - Series 1 Ultra 7 155U, 16GB, 512GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock elite performance with the Lenovo ThinkPad X1 Carbon Gen 12, featuring a Series 1 Ultra 7 155U processor, 16GB RAM, 512GB SSD, and a 14-inch WUXGA display. Crafted for professionals seeking sleek design and robust capability.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 12 integrates top-tier performance and high-end features in a slim, sophisticated package designed for dynamic professionals who require premium functionality on the go.
Product Description:
The Lenovo ThinkPad X1 Carbon Gen 12 comes equipped with the powerful Series 1 Ultra 7 155U processor, providing high efficiency and robust processing capabilities for demanding applications. This model includes 16GB of RAM to smoothly handle multitasking and 512GB of SSD storage for rapid file access and system responsiveness. The 14-inch WUXGA display offers crisp, clear visuals ideal for detailed work and presentations. It maintains the renowned ThinkPad durability and security, with added features such as a fingerprint reader, ThinkShutter for webcam privacy, and robust encryption methods, housed in a chassis that meets stringent military durability standards.
Key Features:
- Series 1 Ultra 7 155U Processor: Delivers efficient and powerful performance for enterprise computing.
- 16GB RAM & 512GB SSD: Ensures optimal multitasking and sufficient storage with quick access.
- 14-inch WUXGA Display: High-resolution display enhances productivity with superior clarity.
- Built-in Security Features: Includes a fingerprint scanner and webcam cover for enhanced security.
- Mil-Spec Durability: Withstands rigorous conditions, ensuring reliability in various environments.
- Lightweight and Portable: Ideal for professionals on the move, offering power without the bulk.
Product Quality and Performance:
Designed with premium materials, the ThinkPad X1 Carbon Gen 12 is not only built to last but also to perform seamlessly under pressure. Its light frame doesn't compromise on performance, making it a perfect companion for business trips and extensive travel.
Specifications:
- Processor: Series 1 Ultra 7 155U
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 14" WUXGA (1920x1200) IPS, anti-glare, 300 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C Thunderbolt 4, USB-A, HDMI, audio jack
- Operating System: Windows 11 Pro
- Dimensions: 314.5 x 221.6 x 14.9 mm
- Weight: Approximately 1.13 kg
Purpose of Use:
This laptop is perfect for executives, IT professionals, and anyone who needs a reliable, secure device capable of handling intensive tasks with speed and precision, both in the office and in the field.
How to Use:
For the best experience with the ThinkPad X1 Carbon Gen 12, set it up by following the initial Windows 11 setup, connect to your enterprise network, customize security settings, and personalize your workspace to optimize productivity.
Benefits & Compatibility:
The combination of advanced processing power, extensive memory, and large storage makes this laptop highly compatible with a variety of professional software, making it suitable for complex data analysis, content creation, and software development.
Warranty and FAQs:
Comes with Lenovo’s standard warranty, which covers manufacturer defects and provides options for extended coverage to ensure long-term reliability and support.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and authorized retailers. Ensure to check for availability and promotional offers to secure the best purchase terms.
Best Price Guarantee:
Shop around to find the best possible prices and discounts, ensuring you get the most value from your investment in the ThinkPad X1 Carbon Gen 12.
After Sales Support:
Lenovo provides comprehensive customer service and technical support to ensure your device functions optimally, addressing any issues you might encounter.
Request for Customer Reviews and Testimonials:
We encourage users of the Lenovo ThinkPad X1 Carbon Gen 12 to share their experiences to help others make informed purchasing decisions.
Stock Availability:
Check with Lenovo or authorized dealers for the most up-to-date stock information to ensure you can purchase this top-tier laptop without delay.
Get in Touch:
For more detailed information or assistance with the Lenovo ThinkPad X1 Carbon Gen 12, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Always verify the laptop’s specifications and ensure they meet your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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