NEO Digital
HP 14S-DQ5183NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 14" FHD
HP 14S-DQ5183NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your daily tasks with the HP 14S-DQ5183NIA. Equipped with a 12th Gen i5-1235U, 8GB RAM, and a 512GB SSD, this 14” FHD laptop offers speed and portability for professionals and students alike.
Overview
The HP 14S-DQ5183NIA is a versatile and portable laptop designed to meet the needs of users looking for a balance between functionality and mobility. Featuring a 12th Generation Intel i5-1235U processor, this laptop is ideal for handling everyday tasks efficiently. The 14-inch FHD display provides clear and vibrant visuals, making it suitable for both work and multimedia consumption.
Product Description
This HP 14S model is equipped with an Intel i5-1235U processor and 8GB of RAM, offering reliable performance for multitasking and productivity tasks. The 512GB SSD provides ample storage space and quick access to data, enhancing the overall user experience. The 14-inch FHD screen delivers crisp and bright visuals, and the lightweight design makes it easy to carry, ideal for professionals and students who are always on the move.
Key Features
- 12th Gen Intel i5-1235U Processor: Efficient performance for daily computing needs.
- 8GB RAM & 512GB SSD: Smooth multitasking and ample storage for applications and files.
- 14-inch FHD Display: Sharp visuals for an immersive viewing experience.
- Lightweight Design: Perfect for mobility, making it easy to work from anywhere.
- Long Battery Life: Designed to last through a full day of work or classes.
Product Quality and Performance
The HP 14S-DQ5183NIA is built to be durable and reliable, with a design that focuses on user comfort and practicality. It performs well for everyday tasks such as browsing, document editing, and light media editing, offering consistent speed and responsiveness.
Specifications
- Processor: 12th Gen Intel Core i5-1235U
- Memory: 8GB RAM
- Storage: 512GB SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch Full HD (1920x1080)
- Operating System: Windows 11 Home
- Connectivity: Wi-Fi 6, Bluetooth, USB-C, USB 3.0, HDMI
- Battery Life: Up to 10 hours
- Weight: Approximately 1.46 kg
Purpose of Use
Ideal for students, professionals, and everyday users who need a reliable laptop for web browsing, document processing, and casual media consumption. Its portability also makes it excellent for travel and presentations.
How to Use
Utilize the HP 14S-DQ5183NIA for managing personal projects, office work, or remote learning. Its capabilities make it suitable for handling various applications smoothly, from Microsoft Office Suite to video streaming platforms.
Supported OS/Application/Industries
The laptop comes with Windows 11 Home pre-installed, supporting a wide range of applications suitable for educational, professional, and personal use.
Benefits & Compatibility
Offers a great combination of performance and portability, with powerful specs that handle a variety of applications and a lightweight design for easy transport. Its extensive connectivity options ensure compatibility with a wide array of peripherals and external displays.
Warranty and FAQs
Includes a standard one-year warranty. Extended warranty options are available. For more detailed support and troubleshooting, visit HP's support website or contact their customer service directly.
Packaging/Weight/Dimension
Ships with the laptop, power adapter, and user manuals in secure packaging. Check the package for exact dimensions and weight, ensuring it meets your mobility and setup requirements.
Shop Today & Receive Your Delivery Across Various Locations!
Order your HP 14S-DQ5183NIA today for fast, reliable delivery. Equip yourself with a laptop that enhances your productivity and fits your mobile lifestyle.
Best Price Guarantee
We offer competitive pricing on the HP 14S-DQ5183NIA. If you find a lower price elsewhere, we'll match it to ensure you get the best value.
After Sales Support
Our customer service team is available to assist with any setup or performance issues, offering expert advice and efficient solutions.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the HP 14S-DQ5183NIA to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the HP 14S-DQ5183NIA. We strive to maintain accurate stock information and ensure timely delivery.
Get in Touch
For more information about the HP 14S-DQ5183NIA or any other inquiries, please contact our customer service team. We're here to provide all the information you need to make the best purchase decision.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability may change. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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