NEO Digital
Telpo M10 Android All-in-One POS
Telpo M10 Android All-in-One POS
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to the Telpo M10 Android All-in-One POS for a seamless, efficient checkout experience. Sleek design, powerful features. Available now at NEOTECH!
Overview:
The Telpo M10 Android All-in-One POS is a top-of-the-line solution for businesses looking to streamline their retail operations with state-of-the-art technology. This device is ideal for medium to large retail environments requiring a reliable, high-performance POS system.
Product Description:
Featuring a powerful processor and a large, responsive touchscreen, the Telpo M10 offers exceptional performance and ease of use. It integrates all necessary POS functionalities, including payment processing, inventory management, and customer data handling, into one sleek unit.
Key Features:
- Robust Android Platform: Delivers a flexible and intuitive user experience with access to a wide range of applications.
- Large Touchscreen Display: Facilitates easy interaction and improves transaction efficiency.
- Integrated Payment Systems: Supports various payment methods including NFC, EMV chip, and magnetic stripe.
- High-Quality Printer: Built-in printer for quick receipt generation.
- Durable Design: Engineered to withstand the demands of busy retail settings.
Product Quality and Performance:
The Telpo M10 is designed for durability and sustained high performance, making it a reliable choice for businesses that face high transaction volumes daily. Its quick processing speeds ensure a smooth customer experience during checkout.
Specifications:
- Dimensions: 320mm x 280mm x 100mm
- Weight: 3.5kg
- Operating System: Android 9.0
- Display: 14-inch HD touchscreen
Purpose of Use:
The Telpo M10 is perfect for retail stores, supermarkets, and hospitality businesses that need a comprehensive, all-in-one POS solution to manage various aspects of their operations effectively.
How to Use:
Set up the M10 at your sales counter, connect it to your network, and configure it to sync with your sales, inventory, and customer management systems. Its user-friendly interface makes it easy to train staff and integrate into your daily operations.
Supported OS/Application/Industries:
This all-in-one POS is suitable for a variety of commercial settings, particularly those that require robust, multi-functional systems like large retail stores, department stores, and upscale dining establishments.
Benefits & Compatibility:
The M10 enhances operational efficiency with its integrated features and capabilities, reducing the need for multiple devices and streamlining the transaction process. Its compatibility with various POS software enhances its utility across different business models.
Warranty and FAQs:
Comes with a one-year warranty covering defects in manufacturing and materials. NEOTECH’s website provides detailed FAQs and troubleshooting tips to help users maximize the device's potential.
Packaging/Weight/Dimension:
Your Telpo M10 will be securely packaged with all necessary accessories included, ensuring it arrives in perfect condition and is ready for immediate setup and use.
Shop Today & Receive Your Delivery Across the UAE!
Get the Telpo M10 from NEOTECH and enjoy efficient, reliable service delivery throughout the UAE. Enhance your business capabilities with this advanced POS system.
Best Price Guarantee:
NEOTECH guarantees the best prices for the Telpo M10. If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your investment.
After Sales Support:
NEOTECH’s dedicated support team is available to assist with any questions or issues related to the Telpo M10, from setup to daily operations.
Request for Customer Reviews and Testimonials:
We appreciate your feedback on the Telpo M10. Your insights help us to improve and assist other customers in their purchasing decisions.
Stock Availability:
The Telpo M10 is a popular item, and stock levels can fluctuate. Please contact NEOTECH directly to check availability and to reserve your unit.
Get in Touch:
For more information about the Telpo M10 or any other inquiries, please contact our customer service team. We are here to provide expert advice and ensure your satisfaction with our products.
Disclaimer:
While NEOTECH strives to ensure the accuracy of our product descriptions, specifications may change, and we recommend verifying specific details with our sales representatives before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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