NEO Digital
Telpo TPS450 Wireless Biometric Tablet
Telpo TPS450 Wireless Biometric Tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience advanced security with the Telpo TPS450 Wireless Biometric Tablet. Perfect for mobile verification in various industries. Secure yours today at NEOTECH!
Overview:
The Telpo TPS450 Wireless Biometric Tablet is designed for dynamic environments requiring mobile, secure identity verification. This device is essential for sectors such as law enforcement, healthcare, and event management, where quick and reliable identification is crucial.
Product Description:
This tablet features high-resolution biometric scanning, a robust design suitable for fieldwork, and wireless connectivity options that enhance operational flexibility. The Telpo TPS450 is equipped with state-of-the-art security features to ensure sensitive data is protected during mobile operations.
Key Features:
- High-Resolution Biometric Scanner: Delivers accurate and rapid identification.
- Durable, Mobile Design: Engineered for use in the field with a rugged casing to withstand various conditions.
- Long-Lasting Battery: Provides uninterrupted operation throughout extensive use.
- Multi-Connectivity Options: Includes Wi-Fi, Bluetooth, and 4G LTE for complete wireless operation.
Product Quality and Performance:
The TPS450 is built to perform in challenging environments, maintaining high levels of accuracy and reliability in biometric scanning. Its performance is backed by rigorous testing and positive feedback from field operators.
Specifications:
- Dimensions: 200mm x 120mm x 20mm
- Weight: 580g
- Operating System: Android 11
- Battery: 7000mAh, rechargeable
Purpose of Use:
Ideal for mobile units in security, emergency services, and healthcare that require a portable solution for instant identity verification to maintain safety and operational integrity.
How to Use:
Activate the device, navigate to the biometric application, and follow user-friendly prompts to capture and verify identity data securely in real time.
Supported OS/Application/Industries:
The TPS450 is well-suited for applications requiring mobile identity verification, including emergency services, healthcare patient management, and secure event access control.
Benefits & Compatibility:
The tablet's portability and robust wireless connectivity enable it to serve effectively in virtually any setting, providing reliable identity verification wherever needed.
Warranty and FAQs:
Comes with a comprehensive one-year warranty covering technical malfunctions. FAQs on the NEOTECH website offer quick solutions for common operational questions.
Packaging/Weight/Dimension:
Each TPS450 tablet is packaged securely with recyclable materials, including the device, a power adapter, a charging cable, and a quick start guide, ensuring a sustainable and informative unboxing experience.
Shop Today & Receive Your Delivery Across the UAE!
Get the Telpo TPS450 for enhanced operational flexibility and security. NEOTECH offers reliable, quick delivery across the UAE, ensuring you receive your device promptly.
Best Price Guarantee:
NEOTECH offers the Telpo TPS450 at competitive prices with a price match guarantee. Shop with confidence knowing you’re getting the best deal available.
After Sales Support:
Our expert support team is available to assist with any questions or issues regarding the Telpo TPS450, ensuring you can maximize its benefits for your operations.
Request for Customer Reviews and Testimonials:
We value your input! Please leave a review or testimonial sharing your experience with the Telpo TPS450 to help others make informed decisions.
Stock Availability:
We strive to maintain a robust stock of the Telpo TPS450, but availability can vary. Contact us to verify current stock status and secure your tablet today.
Get in Touch:
For additional information about the Telpo TPS450 or other inquiries, contact our customer service team. We are committed to providing you with top-tier support and information.
Disclaimer:
NEOTECH endeavors to provide accurate product information; however, changes in specifications and features may occur. We recommend consulting our sales team to verify details before purchasing
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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