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NEO Digital

HP ENVY 16-H1023 Laptop - 13th Gen i9-13900H, 16GB, 1TB SSD, RTX 4060 8GB, 16" 2K Touch

HP ENVY 16-H1023 Laptop - 13th Gen i9-13900H, 16GB, 1TB SSD, RTX 4060 8GB, 16" 2K Touch

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unleash powerful performance with the HP Envy 16-H1023, featuring 13th Gen Intel i9-13900H, 16GB RAM, 1TB SSD, RTX 4060 8GB GPU, and a 16" 2K Touch display for stunning visuals and seamless multitasking.

Overview:

The HP Envy 16-H1023 Laptop offers cutting-edge performance and stunning visuals in a sleek, powerful package. Featuring a 13th Gen Intel Core i9-13900H processor, 16GB RAM, 1TB SSD, and RTX 4060 8GB GPU, this laptop handles demanding tasks with ease—whether you're multitasking, gaming, or creating content. The 16" 2K Touch display ensures crisp, detailed images with vibrant colors, while the touch functionality allows for intuitive control. Perfect for business professionals, gamers, and content creators, this laptop delivers the best of both power and portability.

Product Description:

The HP Envy 16-H1023 combines top-tier performance with a large, vibrant 16" 2K Touch display to give users the power they need to work, play, and create with ease. With the 13th Gen Intel Core i9-13900H processor, 16GB RAM, and a 1TB SSD, this laptop provides unmatched speed for demanding applications, from editing high-resolution media to running complex simulations. The RTX 4060 8GB GPU guarantees smooth, high-quality graphics, making it ideal for gaming, video editing, and other GPU-intensive tasks. The 2K touchscreen offers clarity and interactivity, bringing your work to life with sharp visuals.

Key Features:

  • 13th Gen Intel Core i9-13900H Processor: Delivers extreme processing power for high-performance multitasking, gaming, and content creation.
  • 16GB RAM: Provides smooth and responsive performance when handling multiple applications or large files.
  • 1TB SSD: Offers ample storage with quick boot times and rapid access to data, files, and applications.
  • RTX 4060 8GB GPU: Exceptional graphics performance for gaming, video editing, and other graphic-intensive tasks.
  • 16" 2K Touch Display (2560x1600): High-resolution display with stunning clarity and vibrant colors for work, multimedia, and gaming.
  • 360-Degree Hinge: Allows for versatile usage in laptop, tablet, tent, and stand modes for ultimate flexibility.
  • HP Command Center: Optimize system performance to balance power, efficiency, and responsiveness.

Product Quality and Performance:

The HP Envy 16-H1023 offers exceptional quality and performance for both professional and personal use. With its 13th Gen Intel i9 processor, 16GB RAM, and RTX 4060 GPU, it excels in performance, making it suitable for resource-intensive tasks such as gaming, content creation, and simulation work. The 16" 2K Touch display provides high-definition visuals with a high refresh rate, ensuring crisp and vibrant images for both work and play. The powerful combination of hardware and the interactive touchscreen ensures a superior user experience, making it an ideal tool for professionals and creatives.

Specifications:

  • Operating System: Windows 11 Home
  • Processor: Intel Core i9-13900H (13th Gen) with Turbo Boost up to 5.4 GHz
  • Memory: 16GB DDR5 RAM
  • Storage: 1TB SSD
  • Graphics: NVIDIA GeForce RTX 4060 8GB
  • Display: 16" 2K (2560x1600) Touch, IPS, 400 nits, Anti-glare
  • Connectivity: Wi-Fi 6, Bluetooth 5.2, USB 3.2, HDMI, Thunderbolt 4, Ethernet (via adapter)
  • Battery Life: Up to 12 hours (depending on usage)
  • Dimensions: 35.5mm x 23.5mm x 1.79mm
  • Weight: 2.02 kg

Purpose of Use:

The HP Envy 16-H1023 is perfect for professionals, gamers, and creative individuals who need a high-performance laptop for multitasking, gaming, content creation, and video editing. Its large 16" 2K Touch display provides ample screen real estate for work, while its powerful processor and graphics card make it ideal for intensive applications like media production and gaming.

How to Use:

To get started, simply power on the HP Envy 16-H1023, follow the initial setup instructions, and begin installing the software you need. With its 16" 2K Touch screen, you can easily interact with the laptop through touch controls and switch between different usage modes with the 360-degree hinge.

Supported Industries:

  • Business: Ideal for office tasks, meetings, presentations, and document management.
  • Creative Professionals: Perfect for video editing, graphic design, 3D rendering, and multimedia production.
  • Gaming: The RTX 4060 GPU and high-resolution display provide exceptional graphics performance for gaming and immersive experiences.
  • Remote Work: A powerful and flexible option for remote professionals needing high performance and portability.

Benefits & Compatibility:

  • Unmatched Performance: The Intel Core i9 processor and 16GB RAM deliver extreme performance, allowing you to run demanding applications and multitask effortlessly.
  • Stunning Graphics: The RTX 4060 8GB GPU ensures smooth graphics performance for gaming, creative work, and multimedia editing.
  • High-Quality Display: The 16" 2K Touch screen offers exceptional clarity, detail, and touch interaction, perfect for work and play.

Warranty and FAQs:

The HP Envy 16-H1023 comes with a one-year manufacturer warranty. NEOTECH provides extensive customer support and a detailed FAQ section to assist with setup, troubleshooting, and any technical questions.

Packaging/Weight/Dimension:

The HP Envy 16-H1023 is securely packaged with the laptop, power adapter, user manual, and setup guide. Its sleek design ensures safe shipping and easy setup.

Shop Today & Receive Your Delivery Across the UAE!

Order the HP Envy 16-H1023 Laptop from NEOTECH and enjoy fast, reliable delivery across the UAE. Enhance your productivity and creativity with this powerful laptop.

Best Price Guarantee:

NEOTECH offers the HP Envy 16-H1023 at competitive prices with a price match guarantee to ensure you get the best value for your investment.

After Sales Support:

Our expert support team is available to assist with installation, troubleshooting, and ensuring your HP Envy 16-H1023 operates at its full potential.

Request for Customer Reviews and Testimonials:

We encourage customers to share their experiences with the HP Envy 16-H1023 to help others make informed decisions.

Stock Availability:

Due to high demand, stock availability may vary. Contact NEOTECH to check availability and secure your HP Envy 16-H1023 Laptop today.

Get in Touch:

For more details about the HP Envy 16-H1023 or to explore other laptop options, contact NEOTECH. Our team is ready to provide expert advice and tailored support.

Disclaimer:

While NEOTECH strives to provide accurate product details, specifications, and features may change. Please confirm with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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