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NEOTECH

Epson EcoTank L3216 A4 All-in-One Ink Tank Printer

Epson EcoTank L3216 A4 All-in-One Ink Tank Printer

Regular price Dhs. 776.00 AED
Regular price Dhs. 867.43 AED Sale price Dhs. 776.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

Introduction

The Epson EcoTank L3216 A4 All-in-One Ink Tank Printer is designed for users who require reliable, high-quality printing solutions without the high costs typically associated with printing. This printer integrates printing, scanning, and copying capabilities into a single, efficient device, making it ideal for both home and small office environments.

Key Features

  • All-in-One Functionality: Combines printing, scanning, and copying in one compact device.
  • Innovative EcoTank System: Provides ultra-high page yields at very low running costs, thanks to its large refillable ink tanks.
  • High-Quality Outputs: Delivers sharp, vibrant prints with a resolution of up to 5760 x 1440 dpi, perfect for both documents and photos.
  • Compact and Stylish Design: Features a sleek, minimalist design that fits easily into any workspace.

Product Quality and Performance

The Epson EcoTank L3216 is built to provide consistent and reliable output, with a focus on maintaining high performance and reducing the frequency of maintenance. Its robust build quality ensures it can handle the demands of frequent use.

Specifications

  • Print Speed: Capable of printing up to 10 ppm in black and 5 ppm in color.
  • Connectivity Options: Includes USB connectivity for a stable and secure connection to PCs and laptops.
  • Paper Handling: Supports a variety of paper types and sizes, adding to its versatility for different printing needs.
  • Scanning Quality: Offers high-resolution scanning to capture every detail of your documents and images.

Purpose of Use

The Epson EcoTank L3216 is suitable for a wide range of users, including students, home office workers, and small businesses that need an affordable and efficient printer to handle daily printing tasks.

How to Use

The L3216 is user-friendly, with easy setup instructions and a straightforward process for ink refills and paper loading. Regular maintenance is simple, ensuring long-lasting performance with minimal intervention.

Supported OS/Applications

This printer is compatible with Windows and macOS, allowing for seamless integration into most computer environments and ensuring broad compatibility with various applications.

Benefits & Compatibility

The Epson EcoTank L3216 offers significant advantages in terms of cost savings and environmental impact, with its efficient ink usage and reduced waste. Its all-in-one functionality also saves space and simplifies workflows.

Warranty and FAQs

Includes a standard one-year warranty, with comprehensive customer support available through NEO Digital’s website. The FAQ section provides valuable information to help users troubleshoot common issues and optimize printer performance.

Delivery Services

NEO Digital ensures reliable and prompt delivery across the UAE, making it easy for customers to start using their new printer without delay.

After Sales Support

Our dedicated support team is committed to providing excellent service, ready to assist with any technical questions or concerns regarding the Epson EcoTank L3216.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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