NEOTECH
POS TOUCH POS SYSTEM PPT-1700A
POS TOUCH POS SYSTEM PPT-1700A
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Maximize Efficiency with the PPT-1700A POS Touch System
Introducing the PPT-1700A, a state-of-the-art POS Touch System designed for businesses seeking efficiency and reliability. This system is engineered to handle high-volume transactions with ease, offering a user-friendly interface and robust functionality that can significantly enhance the operational dynamics of any retail or hospitality setting.
Key Features
- High-Resolution Touchscreen: Experience seamless interaction with a 17-inch TFT LCD touchscreen offering sharp display clarity for optimum usability.
- Durable Build: Constructed to withstand the demands of daily use in high-traffic environments, ensuring longevity and reliability.
- Energy Efficient: Incorporates energy-saving features to help reduce operational costs without sacrificing performance.
- Customizable Options: Available with various configurations to meet specific business needs, including different memory and storage capacities.
Product Quality and Performance
The PPT-1700A POS Touch System sets industry standards for quality and performance:
- Robust Performance: Equipped with an Intel Celeron 2.0 GHz processor and 4GB RAM (expandable to 16GB), it delivers speed and efficiency.
- Quality Assurance: Rigorously tested to ensure durability and performance under the most demanding conditions.
- User Feedback: Consistently praised in customer testimonials for its reliability and user-friendly interface.
Specifications
- Dimensions: 300mm x 200mm x 400mm
- Weight: 4 kg
- Operating System Compatibility: Fully supports Windows 10.
- Ports: Multiple connectivity options including USB, Ethernet, and optional Wi-Fi.
Purpose of Use
Perfect for retail stores, cafes, and any business environment where quick, reliable transaction processing is essential. The PPT-1700A enhances customer interactions with its intuitive operations and speeds up checkout times.
How to Use
Simple, straightforward setup instructions ensure you can start using the system right out of the box. Ongoing support and maintenance tips are provided to keep the system running efficiently.
Supported OS/Application/Industries
This system is highly adaptable, supporting various applications and suitable for multiple industries, particularly those requiring fast and reliable POS solutions.
Benefits & Compatibility
- Customer Satisfaction: Improves service speed, enhancing customer satisfaction during peak business hours.
- Integration: Easily integrates with existing networks and POS hardware, ensuring a smooth transition and quick setup.
Warranty and FAQs
- Warranty Details: Comes with a standard one-year warranty, with extended options available for purchase.
- FAQs: Comprehensive FAQ section available on NEO Digital, addressing common operational questions.
Delivery Services (UAE)
Reliable delivery services across all major UAE cities, ensuring prompt and secure delivery of your new POS system.
After Sales Support
Our commitment to excellence extends beyond sales with dedicated after-sales support to assist with any operational queries or issues.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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