NEOTECH
Star Micronics MCP20 WT US Printer
Star Micronics MCP20 WT US Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Star Micronics MCP20 WT US compact thermal receipt printer in white. Perfect for fast, reliable printing in retail, hospitality, and kiosks. Shop now for efficient POS printing.
Product Overview:
The Star Micronics MCP20 WT US Printer is a compact and reliable thermal receipt printer, designed for point-of-sale (POS) applications. With its USB connectivity, the printer is easy to integrate with your existing POS system, offering fast and high-quality printing in a small, space-saving design. Whether for retail, hospitality, or kiosks, the MCP20 WT delivers consistent and sharp prints, ensuring quick transactions with minimal maintenance.
Product Description:
The Star Micronics MCP20 WT US printer is ideal for businesses that need an efficient, compact solution for printing receipts. Utilizing direct thermal technology, the MCP20 WT eliminates the need for ink or ribbons, providing cost-effective, maintenance-free operation. With USB connectivity, it easily connects to your POS system, making setup fast and straightforward.
This white-colored printer has a sleek design that fits well into any retail or hospitality environment. Capable of printing at speeds up to 100mm per second, the MCP20 WT ensures that businesses can handle busy transaction periods smoothly, while still delivering clear, smudge-free receipts.
Key Features:
- Compact Design: Space-saving form factor, ideal for limited counter space.
- Fast Printing: Speeds of up to 100mm per second, ensuring efficient transactions.
- Direct Thermal Technology: No need for ink or ribbons, reducing maintenance and operational costs.
- USB Connectivity: Easily integrates with your POS system for quick setup.
- High-Quality Prints: Produces sharp, clear receipts that are easy to read.
- Stylish White Finish: Complements modern POS setups, enhancing the aesthetic of your workspace.
Product Quality and Performance:
The Star Micronics MCP20 WT US is designed for high-volume environments that need reliable and fast receipt printing. With its direct thermal technology, it delivers consistent performance without the hassle of changing ink or ribbons. The USB connectivity ensures fast data transfer, making it an excellent choice for businesses that need a reliable, high-speed receipt printer.
Specifications:
- Printing Method: Direct Thermal
- Print Speed: Up to 100mm per second
- Print Width: 58mm paper width
- Resolution: 203 dpi
- Interface: USB
- Power Supply: External (included)
- Dimensions: 132 x 140 x 125 mm
- Weight: 0.9 kg
- Color: White
Purpose of Use:
The Star Micronics MCP20 WT US Printer is ideal for small to medium-sized businesses that require fast, reliable receipt printing. It is designed for point-of-sale environments, making it perfect for retail, restaurants, cafes, and kiosks where efficient transactions are essential.
How to Use:
To set up the Star Micronics MCP20 WT US, connect the printer to your POS system via USB, load the thermal paper roll, and start printing. The direct thermal technology eliminates the need for ink or ribbons, making the printer easy to maintain and reducing overall operating costs.
Supported Industries:
The Star Micronics MCP20 WT US printer is used across various industries, including:
- Retail: Perfect for printing receipts in retail stores and boutiques.
- Hospitality: Ideal for restaurants, cafes, and bars, providing fast and reliable receipt printing.
- Kiosks: Compact size makes it great for kiosks and other small spaces.
- Mobile Businesses: Suitable for businesses on the go, such as food trucks and pop-up stores.
Benefits & Compatibility:
- Compact and Lightweight: Perfect for businesses with limited counter space or mobile setups.
- Cost-Effective: Direct thermal technology reduces the need for consumables like ink or ribbons.
- Fast and Reliable: Ensures efficient transactions, even during busy periods.
- Seamless Integration: Easily connects to POS systems via USB for fast setup.
Warranty and FAQs:
The Star Micronics MCP20 WT US Printer comes with a one-year warranty against manufacturing defects. For additional assistance with setup, troubleshooting, or other inquiries, visit our support page or contact our customer service team.
Packaging/Weight/Dimension:
The Star Micronics MCP20 WT US Printer is securely packaged to ensure safe delivery. It weighs 0.9 kg and has compact dimensions of 132 x 140 x 125 mm, making it easy to store and install in any workspace.
Shop Today & Receive Your Delivery Across the UAE!
Order the Star Micronics MCP20 WT US Printer today for fast and reliable receipt printing. Enjoy quick delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. This high-performance thermal printer is the perfect addition to your POS system.
Best Price Guarantee: We offer the best price for the Star Micronics MCP20 WT US Printer in Dubai and across the UAE. If you find a lower price elsewhere, we’ll match it to ensure you get the best deal.
After Sales Support: Our after-sales support team is available to help you with any questions or issues related to the Star Micronics MCP20 WT US Printer. Contact us for expert assistance with installation, troubleshooting, and general inquiries.
Customer Reviews and Testimonials: We value your feedback! Share your experience with the Star Micronics MCP20 WT US Printer and help other businesses make informed decisions about their POS needs.
Stock Availability: The Star Micronics MCP20 WT US Printer is currently in stock and available for immediate shipping. For urgent orders, please contact us to verify stock availability before placing your order.
Get in Touch: Have questions about the Star Micronics MCP20 WT US Printer? Contact us for expert advice on compatibility, availability, and pricing. We’re here to help with all your POS printing needs.
Disclaimer: All information regarding the Star Micronics MCP20 WT US Printer is for general reference only and may change without notice. Product images are for illustrative purposes only and may not exactly represent the actual product. Verify product details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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