NEOTECH
Zebra Mobile PDA MC-65
Zebra Mobile PDA MC-65
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Zebra MC65 Mobile Computer is a highly robust PDA that offers comprehensive mobile computing capabilities, making it ideal for professionals in logistics, retail, and field service environments. With its advanced data capture features and strong connectivity options, the MC65 is designed to boost efficiency and productivity in mobile operations.
Key Features
- Rugged Design: Engineered to withstand tough field conditions, including drops and exposure to dust and water.
- High-Performance Data Capture: Integrates a high-resolution camera and barcode scanner for versatile data collection.
- Enhanced Connectivity: Supports 3G and Wi-Fi connectivity, ensuring reliable communication and data transfer in various environments.
Product Quality and Performance
The MC65 is built for durability and high performance:
- Extended Battery Life: Equipped with a long-lasting battery to support full shifts without the need for recharging.
- Powerful Processing: Features a robust processor and ample memory to handle complex applications and multitasking.
Specifications
- Dimensions: 6.38 x 3.03 x 1.32 inches
- Weight: Approximately 12.5 ounces
- Operating System: Windows Mobile 6.5 Professional
- Display: 3.5-inch VGA touchscreen that is readable in sunlight
Purpose of Use
This device is particularly effective for:
- Field Service: Enables technicians to access and update job information while on the move, improving service response times.
- Retail Management: Assists in inventory management, price verification, and customer service operations.
- Logistics and Transportation: Facilitates real-time tracking of deliveries and asset management.
How to Use
To effectively use the Zebra MC65:
- Charge the device fully before initial use.
- Install necessary applications specific to your business operations.
- Train users on how to access and use the integrated data capture tools and connectivity features.
- Regularly sync the device with central systems to ensure data integrity and continuity.
Supported OS/Application/Industries
The MC65 is versatile and can be integrated into any system that supports Windows Mobile applications, making it suitable for a wide range of industries requiring mobile data access and collection.
Benefits & Compatibility
- Mobility and Flexibility: Allows workers to perform multiple functions with one device, reducing equipment costs and increasing agility.
- Reliable in Extreme Conditions: Built to perform in various environmental conditions, ensuring reliability where it's needed most.
Warranty and FAQs
Zebra offers a comprehensive warranty for the MC65, with extended service options available. For more detailed support information and FAQs, please visit the NEO Digital product services page.
Delivery Services (UAE)
NEO Digital ensures fast and reliable delivery services across the UAE, guaranteeing that your mobile computer arrives ready for deployment.
After Sales Support
Our commitment to excellence includes providing detailed after-sales support, helping you to maximize the utilization of your Zebra MC65 and maintain high operational standards.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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