NEO Digital
UniFi AC Mesh
UniFi AC Mesh
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Extend your wireless coverage outdoors with the UniFi AC Mesh Access Point. Ideal for large outdoor areas needing robust Wi-Fi. Experience seamless connectivity with NEOTECH.
Overview
The UniFi AC Mesh Access Point is designed to provide robust and expansive wireless coverage in outdoor environments. This device is perfect for extending Wi-Fi in large areas like parks, campuses, and outdoor venues, offering high-performance, scalable outdoor Wi-Fi with UniFi Mesh technology.
Product Description
The UniFi AC Mesh Access Point supports 802.11ac Wi-Fi standard and features a weather-resistant enclosure. Capable of speeds up to 1167 Mbps with its dual-band technology, it can handle many simultaneous connections without sacrificing speed. Its compact form factor and versatile mounting options make it easy to install on a pole, wall, or UniFi high-gain antenna to extend signal range and speed significantly.
Key Features
- Dual-Band Performance: Supports up to 1167 Mbps total throughput on the 2.4 GHz and 5 GHz bands.
- Weather-Resistant Enclosure: Designed to withstand the elements, making it ideal for outdoor installation.
- UniFi Mesh Technology: Facilitates unlimited scalability under one centralized controller.
- Multiple Power Options: Can be powered using a UniFi Switch (802.3af) or included Gigabit PoE adapter.
- Flexible Mounting: Includes options for wall or pole mounting, providing versatile installation possibilities.
Product Quality and Performance
The UniFi AC Mesh is built to provide reliable service in harsh outdoor conditions. It delivers consistent and powerful Wi-Fi coverage, ensuring optimal performance even in areas with high user density or challenging RF environments.
Specifications
- Networking Interface: (1) 10/100/1000 Ethernet Port
- Antennas: (2) Dual-Band Antennas, 3 dBi each
- Wi-Fi Standards: 802.11 a/b/g/n/ac
- Power Method: 24V Passive PoE or 802.3af Alternative A
- Maximum Power Consumption: 8.5W
Purpose of Use
- Event Venues: Offers guests and staff reliable internet access during outdoor events.
- Educational Campuses: Extends Wi-Fi coverage across outdoor common areas and sports fields.
- Public Parks and Recreational Areas: Provides visitors with internet access, enhancing public spaces.
- Commercial Properties: Enhances outdoor customer experiences at cafes, golf courses, and more.
How to Use
- Installation: Choose an optimal location for coverage and mount the access point using the included hardware.
- Configuration: Connect to the UniFi Network Controller to configure the network settings, manage devices, and monitor network health.
- Maintenance: Regularly update the device firmware through the UniFi Controller to ensure security and performance enhancements.
Supported Industries
The UniFi AC Mesh is highly suitable for the hospitality, education, retail, and municipal sectors, where outdoor Wi-Fi is crucial for operations and user satisfaction.
Benefits & Compatibility
- Extended Coverage: Provides a far-reaching wireless network to cover extensive outdoor areas.
- Robust Construction: Ensures long-term durability and performance outdoors.
- Seamless Integration: Works with a range of UniFi products for a coordinated management experience.
- High Capacity: Manages multiple connections simultaneously with minimal interference.
Warranty and FAQs
Includes a standard manufacturer’s warranty. Extensive support and troubleshooting guides are available through the UniFi community and NEOTECH’s customer service.
Packaging/Weight/Dimension
The package includes the UniFi AC Mesh Access Point, mounting brackets, and a PoE adapter, all securely packed for safe transportation and installation.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your outdoor wireless network with the UniFi AC Mesh from NEOTECH and enjoy superior Wi-Fi coverage wherever needed.
Best Price Guarantee
NEOTECH provides the UniFi AC Mesh at competitive prices, ensuring you get exceptional value for your outdoor Wi-Fi solution.
After Sales Support
Our expert team is available to assist with any setup queries or operational issues, helping you make the most of your UniFi AC Mesh deployment.
Request for Customer Reviews and Testimonials
We encourage our clients to share their installation and user experiences with the UniFi AC Mesh to aid others in their purchasing decisions.
Stock Availability
Please contact NEOTECH directly to check the current availability of the UniFi AC Mesh. We aim to maintain ample stock to satisfy both immediate and bulk order needs.
Get in Touch
For more detailed information or assistance with your UniFi AC Mesh purchase, contact our customer support team. We are committed to providing expert advice and personalized service to meet your networking requirements.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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