NEO Digital
UniFi AI 360
UniFi AI 360
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience comprehensive monitoring with the UniFi AI 360 Camera, featuring full 360-degree coverage and AI-driven analytics for enhanced security. Available now at NEOTECH.
Overview
The UniFi AI 360 Camera is an advanced surveillance tool designed for extensive monitoring with a 360-degree view, making it ideal for securing large areas with fewer devices. Integrated with AI technology, this camera offers smart detection features, enhancing security operations for businesses and homes alike.
Product Description
The UniFi AI 360 Camera supports high-resolution video recording with a panoramic view, ensuring no blind spots in its coverage. Equipped with intelligent analytics, the camera can detect and differentiate between human and vehicle movements, providing detailed insights and alerts. Its robust design is suitable for both indoor and outdoor environments, offering versatility in placement and installation.
Key Features
- 360-Degree Coverage: Provides complete area surveillance without blind spots.
- High-Resolution Imaging: Captures video in high definition, ensuring clear and detailed footage.
- AI-Powered Analytics: Automatically recognizes and categorizes objects and activities for efficient monitoring.
- Night Vision: Equipped with IR LEDs to deliver clear images even in low light conditions.
- Weatherproof Design: Built to withstand outdoor conditions, making it suitable for any installation environment.
Product Quality and Performance
Constructed with high-quality materials, the UniFi AI 360 Camera is built to offer reliable and uninterrupted service. Its AI integration not only enhances the quality of surveillance but also improves the efficiency of security operations by reducing false alarms and focusing on relevant threats.
Specifications
- Video Resolution: Up to 1080p resolution
- Field of View: 360 degrees
- Night Vision: IR LEDs for night vision up to 15 meters
- Networking Interface: (1) 10/100 Ethernet Port
- Power Method: 802.3af PoE
- Maximum Power Consumption: 12W
Purpose of Use
- Commercial Properties: Monitor entire floors or large open areas like malls, warehouses, or parking lots.
- Educational Institutions: Keep a watchful eye on campus grounds and common areas.
- Residential Security: Provide homeowners with complete surveillance of their property.
- Public Safety: Assist in monitoring public spaces to enhance safety and security.
How to Use
- Installation: Mount the camera on the ceiling for optimal 360-degree coverage. Connect it to the network via Ethernet.
- Configuration: Configure settings and alerts through the UniFi Protect software, accessible via web or mobile app.
- Operation: Monitor live feeds and receive alerts based on AI detections.
- Maintenance: Regularly check and maintain the device for updates and optimal performance.
Supported Industries
Ideal for sectors requiring extensive and detailed area monitoring, such as retail, education, healthcare, and government facilities.
Benefits & Compatibility
- Reduced Installation Costs: One camera covers what typically would require multiple units.
- Enhanced Security Measures: AI capabilities ensure that only relevant threats trigger alerts, reducing manpower and response times.
- Easy Integration: Seamlessly works with UniFi Protect software for management and archival of video feeds.
- Scalability: Can be integrated into an existing UniFi security ecosystem or used as a standalone unit.
Warranty and FAQs
Comes with a manufacturer’s warranty covering defects. NEOTECH provides comprehensive FAQs and support services for setup and troubleshooting.
Packaging/Weight/Dimension
Includes the UniFi AI 360 Camera, mounting kit, and PoE adapter, all packaged for secure delivery and straightforward installation.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your surveillance capabilities with the UniFi AI 360 Camera from NEOTECH. Contact us for pricing and availability.
Best Price Guarantee
NEOTECH offers the UniFi AI 360 Camera at competitive prices, ensuring you get excellent value for your investment in advanced surveillance technology.
After Sales Support
Our support team is available to assist with any installation, configuration, or operational inquiries, ensuring you get the most out of your UniFi AI 360 Camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi AI 360 Camera to help others make informed decisions about their security solutions.
Stock Availability
Please contact NEOTECH directly to verify the current stock levels of the UniFi AI 360 Camera. We aim to maintain a ready supply to meet your security needs promptly.
Get in Touch
For more detailed information or assistance with your UniFi AI 360 Camera purchase, contact our customer support team. We are committed to providing expert advice and personalized service.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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