NEO Digital
LENOVO IDEAPAD SLIM5 Laptop - 13th Gen, i5-1335U, 8GB, 512GB SSD, 16" WUXGA
LENOVO IDEAPAD SLIM5 Laptop - 13th Gen, i5-1335U, 8GB, 512GB SSD, 16" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your productivity with the Lenovo IdeaPad Slim5, featuring a 13th Gen Intel i5-1335U, 8GB RAM, 512GB SSD, and a 16-inch WUXGA display. Ideal for professionals and students looking for a blend of performance and portability.
Overview:
The Lenovo IdeaPad Slim5 is engineered for those who value both performance and sleek design. It's an excellent choice for professionals, students, and anyone in need of a reliable, high-performance laptop for everyday tasks and more.
Product Description:
The Lenovo IdeaPad Slim5 is equipped with the latest 13th Generation Intel Core i5-1335U processor, designed to handle a variety of demanding applications and multitasking needs efficiently. This laptop features 8GB of RAM which facilitates smooth performance and a 512GB SSD that provides ample storage for files and faster system response times. The 16-inch WUXGA (1920x1200) display delivers clear, detailed visuals for an enhanced viewing experience, perfect for productivity and media consumption. Its slim profile and light weight make it highly portable, while the robust build quality ensures durability for daily use.
Key Features:
- 13th Gen Intel Core i5-1335U Processor: High efficiency and processing power for demanding tasks.
- 8GB RAM & 512GB SSD: Ample memory and fast storage for seamless multitasking and quick access to data.
- 16-inch WUXGA Display: Provides sharp, vibrant visuals ideal for both work and entertainment.
- Slim, Lightweight Design: Easy to carry, making it perfect for mobile professionals and students.
- Enhanced Connectivity: Features USB-C, HDMI, and Wi-Fi 6 for versatile, high-speed connections.
Product Quality and Performance:
The IdeaPad Slim5 is crafted to meet Lenovo's high standards of quality and performance, ensuring reliability and longevity. It’s designed to perform efficiently under various workloads, making it suitable for both office and remote work environments.
Specifications:
- Processor: Intel Core i5-1335U, 13th Generation
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 16" WUXGA (1920x1200), anti-glare
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C, USB 3.2, HDMI
- Operating System: Windows 11 Home
- Battery Life: Up to 9 hours
- Dimensions: 356.7 x 251.9 x 18.9 mm
- Weight: Approximately 1.8 kg
Purpose of Use:
This laptop is particularly suited for professionals and students who need a machine that can easily handle daily computing tasks, from document creation and analysis to video conferencing and light graphic design.
How to Use:
For optimal performance, regularly update your operating system and applications. Utilize the cloud storage solutions for backups and additional storage to keep your SSD free for important applications and faster system operation.
Benefits & Compatibility:
The IdeaPad Slim5 is compatible with most productivity software, making it an excellent tool for business applications, educational purposes, and personal use. The large, high-resolution screen is particularly beneficial for users who frequently work with detailed graphics or prefer multiple open windows.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty, with options for extended protection plans that cover accidental damages and more.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and major electronics retailers. Opt for express shipping options where available to receive your laptop quickly.
Best Price Guarantee:
Check various retailers and Lenovo’s own store for promotions and discounts to ensure you get the best deal on your new IdeaPad Slim5.
After Sales Support:
Lenovo provides comprehensive support services, including technical assistance for troubleshooting and regular software updates to ensure your device remains up-to-date and secure.
Request for Customer Reviews and Testimonials:
Users of the Lenovo IdeaPad Slim5 are encouraged to share their experiences online to help others make informed decisions about their laptop purchases.
Stock Availability:
For the most accurate stock information, check directly with Lenovo or authorized retailers, ensuring that you can obtain your new laptop without unnecessary delays.
Get in Touch:
For additional information or assistance with your Lenovo IdeaPad Slim5, reach out to Lenovo’s customer support or consult with a representative at an authorized retailer.
Disclaimer:
Always ensure the laptop specifications meet your specific needs before purchase. Check the retailer's return policy and the warranty details provided by Lenovo to secure a confident and informed purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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