NEOTECH
POSTECH PT-R450 Standrad Cash Drawer (5 note 8 Coins)
POSTECH PT-R450 Standrad Cash Drawer (5 note 8 Coins)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The POSTECH Cash Drawer PT-450 is a robust and secure solution designed to meet the needs of busy retail environments. With its sturdy construction and thoughtful design, this cash drawer ensures safe storage of cash, coins, and checks, making it an essential component of any point-of-sale system.
Key Features
- Heavy-Duty Construction: Made with tough materials to withstand the wear and tear of daily use.
- High Capacity: Features multiple compartments for bills and coins, facilitating efficient cash management.
- Smooth Roller Bearings: Ensures a smooth opening and closing action, enhancing user convenience.
- Lockable: Comes with a key lock system for added security, preventing unauthorized access.
- Compatibility: Easily integrates with existing POS systems, supporting various currencies.
Product Quality and Performance
The PT-450 cash drawer is renowned for its reliability and functional design:
- Durability: Engineered to last, even in high-transaction settings like supermarkets and restaurants.
- Security Features: Robust lock mechanisms and a sturdy latch system help safeguard against theft.
- Ease of Use: Simple interface for quick access and seamless integration with point-of-sale terminals.
Specifications
- Dimensions: 460mm x 170mm x 100mm
- Weight: 6.5 kg
- Material: Steel construction with a durable finish
- Compartments: 5 bill slots and 8 coin trays
- Lock System: Key lock with two keys provided
Purpose of Use
Ideal for:
- Retail Stores: Keeps cash transactions secure and organized throughout the day.
- Restaurants and Cafes: Manages daily earnings effectively, supporting busy peak hours.
- Service Centers: Provides a dependable solution for handling payments and receipts.
How to Use
- Setup: Easy to install under the counter or alongside other POS equipment.
- Operation: Instructions for managing and organizing cash, coins, and receipts efficiently.
- Maintenance: Tips for keeping the drawer clean and functioning smoothly.
Supported OS/Applications/Industries
- Operating Systems: Compatible with most POS systems that support standard cash drawer triggers.
- Applications: Suitable for all retail applications where cash transactions are processed.
- Industries: Retail, hospitality, and any service industry that requires secure cash handling.
Benefits & Compatibility
- Enhanced Security: Provides peace of mind with secure storage and easy access controls.
- Operational Efficiency: Organizes cash flow and speeds up transaction processes.
- Long-Term Investment: Built to last, offering value through its durability and reliability.
Warranty and FAQs
- Warranty: Comes with a one-year manufacturer's warranty, with extended service options available.
- FAQs: Comprehensive FAQs available on NEO Digital to help troubleshoot common issues and optimize usage.
Delivery Services (UAE)
- Reliable Delivery: Ensures timely and secure delivery of your cash drawer across the UAE.
After Sales Support
- Dedicated Support: Our expert team is available to assist with any questions or support needs to ensure your cash drawer meets your expectations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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