NEO Digital
HP 15S-FQ5098TU Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" FHD
HP 15S-FQ5098TU Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your productivity with the HP 15S-FQ5098TU, equipped with a 12th Gen Intel i5-1235U, 8GB RAM, and 512GB SSD. Enjoy crisp visuals on a 15.6" FHD display.
Overview:
The HP 15S-FQ5098TU Laptop offers powerful performance and visual excellence, featuring a 12th Generation Intel Core i5-1235U processor, 8GB of RAM, and a 512GB SSD. The 15.6-inch Full HD display ensures stunning visual clarity, making it an ideal choice for professionals and students who require a robust and reliable computing solution.
Product Description:
Designed to handle both everyday tasks and more intensive applications, the HP 15S-FQ5098TU combines speed, efficiency, and versatility. The Intel Core i5-1235U processor delivers outstanding responsiveness and powerful performance, while the 8GB RAM ensures smooth multitasking. The 512GB SSD offers ample storage with fast load times, and the 15.6-inch Full HD screen displays vibrant visuals for an immersive viewing experience.
Key Features:
- Processor: 12th Gen Intel Core i5-1235U
- Memory: 8GB RAM
- Storage: 512GB SSD for rapid access and large storage capacity
- Display: 15.6" FHD for sharp, detailed visuals
- Battery Life: Extended battery life for long-lasting use
Product Quality and Performance:
The HP 15S-FQ5098TU is built to perform, suitable for both demanding professional environments and intensive personal use. Its powerful components ensure reliability and speed, suitable for a range of tasks from graphic design to data analysis.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 14.11 x 9.53 x 0.78 inches
- Weight: 3.75 lbs
- Connectivity: HDMI, USB Type-C, Wi-Fi 6
Purpose of Use:
This laptop is perfect for individuals who need a capable device that can keep up with the demands of software development, media editing, and other resource-intensive tasks. It’s also great for students who need a dependable laptop for research and online classes.
How to Use:
To start using the HP 15S-FQ5098TU, simply turn it on, follow the setup instructions for Windows 11, and connect to Wi-Fi. You’re ready to install your applications and begin working on your projects or enjoying your media.
Supported OS/Application/Industries:
With Windows 11 pre-installed, this laptop supports a wide range of applications and is suitable for various industries requiring robust software solutions, including digital marketing, engineering, and graphic design.
Benefits & Compatibility:
Featuring a modern processor and ample memory, the HP 15S-FQ5098TU is compatible with most up-to-date software and offers the benefits of efficient multitasking and high-speed data processing.
Warranty and FAQs:
Includes a 1-year warranty that covers hardware defects. For additional support, our customer service portal is available to help resolve any issues or answer any questions.
Packaging/Weight/Dimension:
Packaged securely to ensure safe delivery, it includes the laptop, a power adapter, and all necessary documentation. Its design is optimized for portability, making it easy to carry and set up anywhere.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15S-FQ5098TU now and benefit from fast, reliable delivery throughout the UAE. Our commitment to customer satisfaction ensures a hassle-free shopping experience.
Best Price Guarantee:
We offer competitive pricing on the HP 15S-FQ5098TU. If you find a lower price elsewhere, we will match it, ensuring you get the best possible deal.
After Sales Support:
Our customer service team is committed to providing excellent after-sales support to ensure you are satisfied with your purchase.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP 15S-FQ5098TU to help others make informed purchasing decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15S-FQ5098TU Laptop before placing your order to avoid any delays.
Get in Touch:
For any questions about the HP 15S-FQ5098TU or for further assistance, please contact our customer support. We are here to help with all your computing needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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