NEO Digital
HP 15-DW4028NE Laptop - 12th Gen i7-1255U, 8GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 15.6" FHD
HP 15-DW4028NE Laptop - 12th Gen i7-1255U, 8GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 15.6" FHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your efficiency with the HP 15-DW4028NE, featuring a 12th Gen Intel Core i7-1255U, NVIDIA GeForce MX550, 8GB RAM, and a 512GB SSD. Ideal for professionals who demand top-tier performance.
Overview:
The HP 15-DW4028NE is crafted for professionals and enthusiasts who require a blend of high performance and reliability. Equipped with a 12th Gen Intel Core i7-1255U processor and NVIDIA GeForce MX550 graphics, this laptop is capable of handling demanding applications and multitasking with ease. The 15.6-inch Full HD display offers crisp, vibrant visuals, making it a great choice for detailed graphical work, multimedia consumption, and day-to-day tasks.
Product Description:
The HP 15-DW4028NE combines cutting-edge technology to offer powerful computing capabilities. It's powered by an Intel Core i7-1255U processor, providing robust performance for both productivity and entertainment. The NVIDIA GeForce MX550 graphics card enhances your experience by delivering superior graphic quality, suitable for professional creative software, light gaming, and video editing. With 8GB of RAM and a 512GB SSD, the laptop offers ample space and quick data retrieval, facilitating a smooth and responsive user experience. The Full HD display ensures that you enjoy high-resolution visuals whether you're working on presentations, watching videos, or editing photos.
Key Features:
- Intel Core i7-1255U Processor: Offers advanced processing power for complex tasks and efficient multitasking.
- NVIDIA GeForce MX550 2GB: Provides excellent graphics performance for creative and technical applications.
- 512GB SSD: Ensures fast boot times and ample storage for large files and applications.
- 8GB RAM: Enhances overall system performance with smooth multitasking capabilities.
- 15.6-inch Full HD Display: Delivers sharp and detailed visuals for an immersive viewing experience.
- Sleek and Portable Design: Lightweight and easy to carry, making it ideal for professionals on the move.
Quality and Performance:
The HP 15-DW4028NE is designed to meet high standards of durability and performance, ensuring it withstands the demands of daily use while providing consistent and reliable functionality. It's an excellent tool for anyone needing a dependable laptop that can keep pace with a dynamic workflow and demanding software requirements.
Specifications:
- Processor: 12th Gen Intel Core i7-1255U
- Graphics: NVIDIA GeForce MX550 2GB
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 15.6-inch Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
This laptop is ideally suited for professionals in fields such as graphic design, video editing, and software development, as well as for students who require a powerful device for their studies and multimedia needs.
How to Use:
To ensure optimal performance, regularly update your system and manage your files efficiently. Utilize external storage solutions for backups and keep your laptop clean and well-maintained to extend its lifespan.
Supported OS/Application/Industries:
Pre-installed with Windows 11 Home, the HP 15-DW4028NE supports a wide range of applications, making it suitable for various professional and casual uses. It's a versatile device that can adapt to the needs of virtually any user, from business professionals to creative artists.
Benefits & Compatibility:
The powerful processor and advanced graphics make the HP 15-DW4028NE a formidable tool for handling complex tasks and running intensive applications smoothly, ensuring that users can work efficiently and effectively.
Warranty and FAQs:
Comes with a 1-year standard warranty covering hardware defects. For additional support and troubleshooting, visit the HP support portal or contact customer service.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in perfect condition, the laptop weighs approximately 1.75 kg and measures 35.85 x 24.2 x 1.99 cm, offering a balance of portability and performance.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-DW4028NE today and take advantage of our reliable delivery service across the UAE. Enhance your productivity and streamline your tasks with this high-performance laptop.
Best Price Guarantee:
We offer competitive pricing for the HP 15-DW4028NE. If you find a lower price elsewhere, we'll match it, ensuring you get the best possible deal.
After Sales Support:
Our after-sales service is committed to providing you with comprehensive support to ensure your satisfaction with your new HP laptop. Contact us for any post-purchase inquiries or assistance.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have purchased the HP 15-DW4028NE, please share your experience to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15-DW4028NE before placing your order. We strive to maintain accurate stock information and will inform you of any changes in availability.
Get in Touch:
For more detailed information or specific inquiries about the HP 15-DW4028NE, our customer service team is ready to assist you. Contact us today for expert advice and personalized support.
Disclaimer:
All information regarding the HP 15-DW4028NE is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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