NEO Digital
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1235U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1235U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore unmatched mobility with the HP Elite Dragonfly Mobile Workstation. Powered by a 12th Gen i5-1235U, 8GB RAM, and a 128GB SSD, featuring a 13.5" WUXGA X360 Touchscreen for versatile productivity.
Overview:
The HP Elite Dragonfly Mobile Workstation redefines productivity with its lightweight design, powerful hardware, and flexible touchscreen. Powered by a 12th Gen Intel Core i5-1235U, 8GB RAM, and a 128GB SSD, it offers efficient multitasking and rapid file access. The 13.5-inch WUXGA X360 Touchscreen provides brilliant visuals and versatile usability for professionals on the go.
Product Description:
Designed for professionals who demand power and portability, the HP Elite Dragonfly Mobile Workstation offers robust performance in a sleek, lightweight frame. The Intel Core i5-1235U processor ensures smooth operation for demanding tasks, while 8GB of RAM supports efficient multitasking. The 128GB SSD provides fast boot times and secure data storage. The 13.5-inch WUXGA X360 Touchscreen delivers stunning clarity and flexibility, enabling seamless transitions between laptop, tablet, tent, and stand modes.
Key Features:
- Processor: 12th Gen Intel Core i5-1235U
- Memory: 8GB RAM
- Storage: 128GB SSD for quick file access and secure storage
- Display: 13.5" WUXGA (1920x1280) X360 Touchscreen for vivid visuals and versatile usability
- Design: Ultra-lightweight convertible form factor for portability and flexibility
Product Quality and Performance:
The HP Elite Dragonfly is built for durability and performance, featuring premium materials and high-end components. Its advanced hardware ensures seamless operation for business, creative, and personal tasks.
Specifications:
- Operating System: Windows 11 Pro
- Dimensions: 11.7 x 8.1 x 0.63 inches
- Weight: Starting at 2.2 lbs
- Battery Life: Up to 13 hours for all-day productivity
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C with Thunderbolt 4, HDMI
Purpose of Use:
Perfect for professionals, executives, and creatives who need a high-performance laptop that adapts to their workflow. Ideal for business presentations, travel, remote work, and multimedia tasks.
How to Use:
Unbox the HP Elite Dragonfly, power it on, and complete the Windows 11 Pro setup. Use the X360 hinge to switch between laptop, tablet, tent, or stand modes based on your needs. Take advantage of the touchscreen for intuitive navigation.
Supported OS/Application/Industries:
With Windows 11 Pro pre-installed, the HP Elite Dragonfly supports a variety of business and creative software, making it suitable for industries like IT, design, and education.
Benefits & Compatibility:
The combination of a powerful processor, touchscreen functionality, and lightweight design ensures compatibility with resource-intensive applications, providing a premium user experience for work and travel.
Warranty and FAQs:
Includes a 1-year warranty with HP’s business-class support. Extended warranty and protection plans are available through HP services.
Packaging/Weight/Dimension:
Securely packaged with the HP Elite Dragonfly unit, power adapter, and quick-start guide. Its ultra-portable design allows for easy setup and transport.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP Elite Dragonfly Mobile Workstation now and enjoy fast, reliable delivery throughout the UAE. Elevate your productivity with this premium convertible laptop.
Best Price Guarantee:
We offer the best prices on the HP Elite Dragonfly. If you find a better deal, we’ll match it to ensure you receive unbeatable value.
After Sales Support:
Our dedicated support team is available to assist with post-purchase inquiries, ensuring you have a seamless experience with your new workstation.
Request for Customer Reviews and Testimonials:
Share your experience with the HP Elite Dragonfly to help others make informed decisions and contribute to service improvements.
Stock Availability:
Please contact us to confirm stock availability for the HP Elite Dragonfly before placing your order.
Get in Touch:
For more information about the HP Elite Dragonfly or assistance with your order, contact our customer support team. We’re here to help.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not reflect the actual product. Verify details, including specifications and availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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