NEO Digital
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i3-1215U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360 Pen
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i3-1215U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360 Pen
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the versatile HP Elite Dragonfly with a 12th Gen i3, 8GB RAM, and 128GB SSD. Features a 13.5" WUXGA touch display and X360 Pen. Shop with confidence!
Overview:
Introducing the HP Elite Dragonfly Mobile Workstation—the epitome of versatility and innovation. Powered by a 12th Gen Intel Core i3-1215U processor and equipped with 8GB RAM and a 128GB SSD, this workstation boasts a 13.5-inch WUXGA touch display, enhanced with an X360 pen for dynamic usability in any professional setting.
Product Description:
The HP Elite Dragonfly redefines what you can expect from a mobile workstation. It is equipped with a 13.5-inch WUXGA touchscreen that offers vivid visuals and responsive touch control, complemented by the X360 pen for precise input. Powered by a 12th Gen Intel Core i3 processor, this device smoothly handles daily tasks with 8GB of memory and a 128GB SSD for quick access to files and applications. Its lightweight design and versatile features make it ideal for professionals on the go.
Key Features:
- Processor: 12th Gen Intel Core i3-1215U, efficient and powerful.
- Memory: 8GB RAM for smooth multitasking.
- Storage: 128GB SSD for fast boot and load times.
- Display: 13.5-inch WUXGA touchscreen, perfect for detailed work.
- Pen: X360 Pen included for enhanced interaction.
- Design: Ultra-portable and versatile with 360-degree hinge.
Product Quality and Performance:
The HP Elite Dragonfly meets high standards of performance and durability, designed to withstand the rigors of daily professional use while providing reliable and consistent operation.
Specifications:
- Dimensions: 30.43 x 19.75 x 1.61 cm
- Weight: Approximately 1.1 kg
- Battery Life: Up to 14 hours, with HP Fast Charge technology.
- Operating System: Windows 11 Pro for advanced security and productivity features.
Purpose of Use:
This workstation is particularly suited for business professionals and creatives who require a flexible, high-performance device for presentations, design work, and remote collaboration.
How to Use:
Leverage the HP Elite Dragonfly for a wide range of applications from business analytics to graphic design. Utilize the X360 pen for tasks requiring precision, and ensure regular updates to maintain system efficiency.
Supported OS/Application/Industries:
Runs on Windows 11 Pro and supports applications needed in business, education, and creative sectors, enhancing productivity with compatibility for industry-standard software.
Benefits & Compatibility:
In addition to its powerful core specifications, the HP Elite Dragonfly promotes productivity with its touch and pen input capabilities, making it a superb choice for users needing a blend of traditional computing and innovative interaction.
Warranty and FAQs:
Includes a one-year warranty for hardware defects. Additional support and service options available on our FAQ page or through customer service.
Packaging/Weight/Dimension:
The workstation comes securely packaged with the device, X360 pen, power adapter, and documentation. Details are provided to assist in logistical planning and handling.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Elite Dragonfly now and take advantage of our reliable delivery services throughout the UAE, ensuring fast and secure delivery.
Best Price Guarantee:
We offer competitive pricing on the HP Elite Dragonfly. Find a lower price elsewhere, and we'll match it—guaranteed best price in the UAE.
After Sales Support:
We provide excellent after-sales support, ensuring your satisfaction with the HP Elite Dragonfly. Our team is here to help with any questions or support you might need.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please leave a review to help others understand the benefits of the HP Elite Dragonfly and to aid us in improving our service.
Stock Availability:
Please contact us to confirm the availability of the HP Elite Dragonfly before placing your order. Most products are available within 10-15 working days post-confirmation.
Get in Touch:
For any inquiries or assistance regarding the HP Elite Dragonfly or our services, reach out to our expert team.
Disclaimer:
All content provided is for informational purposes only and subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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