NEO Digital
Telpo TPS550 Desktop POS
Telpo TPS550 Desktop POS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your point of sale with the Telpo TPS550 Desktop POS. Feature-rich, reliable, and designed for seamless transactions. Available now at NEOTECH!
Overview:
The Telpo TPS550 Desktop POS is crafted for businesses that require a robust, feature-rich point-of-sale system. This powerful device offers superior performance and reliability, making it an excellent choice for retail, hospitality, and more.
Product Description:
Equipped with advanced processing capabilities, the TPS550 ensures smooth and efficient operation. Its large, responsive touchscreen enhances user experience, while multiple connectivity options provide versatility in any business environment.
Key Features:
- High-Performance Processor: Delivers fast, reliable POS operations.
- Large Touchscreen Display: Simplifies navigation and improves transaction efficiency.
- Diverse Connectivity: Includes Ethernet, Wi-Fi, and Bluetooth for comprehensive network options.
- Integrated Peripherals: Comes with a built-in printer and scanner to streamline transactions.
Product Quality and Performance:
Known for its durability and dependability, the TPS550 Desktop POS system consistently performs well under pressure, handling high transaction volumes with ease. It's built to last and designed to withstand the rigors of daily use in a busy commercial setting.
Specifications:
- Dimensions: 300mm x 300mm x 200mm
- Weight: 4.5kg
- Operating System: Android 8.1
- Display: 15.6-inch touchscreen
Purpose of Use:
Perfect for retail stores, restaurants, and cafes looking to enhance their customer service with a fast and efficient POS system that manages sales, inventory, and customer interactions in one place.
How to Use:
Set up the TPS550 on your sales counter, connect it to your network via Ethernet or Wi-Fi, and it’s ready to handle all your POS needs. The intuitive Android interface makes it easy for staff to learn and operate.
Supported OS/Application/Industries:
The TPS550 is ideal for a variety of applications across retail and hospitality. Its flexibility allows it to integrate with numerous POS software solutions, adapting to the unique demands of each business.
Benefits & Compatibility:
This POS system enhances operational efficiency with its quick processing and comprehensive features, designed to meet the needs of modern businesses that require a reliable and versatile sales solution.
Warranty and FAQs:
Includes a standard one-year warranty that covers defects in manufacturing. Extensive FAQs on the NEOTECH website provide helpful guidance and troubleshooting tips.
Packaging/Weight/Dimension:
Packaged securely to ensure safe delivery, the box includes the TPS550 unit, power cables, user manual, and necessary software for installation. The packaging is designed to be eco-friendly while protecting the contents during shipping.
Shop Today & Receive Your Delivery Across the UAE!
Invest in the Telpo TPS550 Desktop POS today to boost your business efficiency. NEOTECH guarantees prompt delivery throughout the UAE, getting you set up and operational in no time.
Best Price Guarantee:
NEOTECH offers the Telpo TPS550 at the most competitive prices. If you find a lower price elsewhere, we promise to match it, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any questions or issues regarding the Telpo TPS550, from initial setup to daily operations.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experience using the Telpo TPS550 Desktop POS to help us improve and assist others in making informed purchasing decisions.
Stock Availability:
We strive to keep the TPS550 in stock, but availability can vary. Contact NEOTECH directly to confirm current stock levels and reserve your unit.
Get in Touch:
For more details about the Telpo TPS550 Desktop POS or any other inquiries, please contact our customer service team. We are here to provide expert advice and ensure your satisfaction with our products.
Disclaimer:
NEOTECH makes every effort to ensure the accuracy of product descriptions and specifications. However, changes may occur, and we recommend confirming specific product details with our sales representatives before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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