NEO Digital
Telpo TPS470 Mobile Biometric Tablet
Telpo TPS470 Mobile Biometric Tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure and streamline your operations with the Telpo TPS470 Mobile Biometric Tablet. Designed for efficient, reliable identity verification. Available now at NEOTECH!
Overview:
The Telpo TPS470 Mobile Biometric Tablet is specifically engineered for environments that demand robust and reliable identity verification. This device is a top choice for sectors such as border control, corporate security, and large-scale event management.
Product Description:
Featuring advanced biometric sensors and a user-friendly interface, the TPS470 ensures precise and swift identity checks. Its durable build and long-lasting battery life make it suitable for extensive use in both indoor and outdoor settings.
Key Features:
- Enhanced Biometric Sensors: Offers fast and accurate fingerprint and facial recognition.
- Rugged Design: Built to endure tough conditions without compromising on performance.
- Extended Battery Performance: Keeps the device operational all day on a single charge.
- Wireless Connectivity: Supports Wi-Fi, Bluetooth, and optional cellular connectivity for versatile use.
Product Quality and Performance:
The TPS470 is recognized for its exceptional durability and accuracy in biometric data collection. It consistently delivers high-performance levels, ensuring reliable operations in critical security situations.
Specifications:
- Dimensions: 240mm x 150mm x 22mm
- Weight: 650g
- Operating System: Android 10
- Battery: 8000mAh, rechargeable
Purpose of Use:
Ideal for law enforcement, emergency response teams, and event organizers who need a dependable tool for secure, mobile identity verification.
How to Use:
Simply turn on the device, access the biometric application, and begin capturing biometric data. The TPS470 provides clear on-screen instructions and feedback to ensure efficient operation.
Supported OS/Application/Industries:
The TPS470 is suited for security-focused industries, particularly where mobile verification is essential, including government security, emergency services, and private security firms.
Benefits & Compatibility:
This tablet’s powerful biometric capabilities and connectivity options make it a versatile tool for any security-conscious organization, enabling fast and secure processing on the go.
Warranty and FAQs:
This product comes with a one-year warranty that covers defects and malfunctions. For more detailed information, users can access FAQs on the NEOTECH website, providing guidance on usage, maintenance, and troubleshooting.
Packaging/Weight/Dimension:
The TPS470 is securely packaged with environmental consciousness, containing the tablet, a durable carrying case, a charger, and an instruction manual to assist with quick setup and use.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security measures with the Telpo TPS470. Order now from NEOTECH and benefit from our efficient delivery services across the UAE.
Best Price Guarantee:
At NEOTECH, we offer the Telpo TPS470 at the best price with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
NEOTECH is committed to excellent customer service. Our support team is ready to help you with any aspect of your Telpo TPS470 tablet, from setup to daily use.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experiences with the Telpo TPS470 to help us enhance our products and assist other customers in their decision-making process.
Stock Availability:
The availability of the Telpo TPS470 can fluctuate. Please contact NEOTECH directly to confirm stock levels and reserve your device without delay.
Get in Touch:
For more details about the Telpo TPS470 or any other inquiries, our customer service team is eager to assist. Reach out to us for personalized support and expert advice.
Disclaimer:
While NEOTECH strives to provide accurate and up-to-date information about our products, specifications and features may change. We recommend verifying the current product details with our sales representatives before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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