NEO Digital
Telpo TPS320 Android Mobile POS
Telpo TPS320 Android Mobile POS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Telpo TPS320 Android Mobile POS for secure and versatile payment processing anywhere. Sleek design, robust features. Order now for swift transactions!
Overview:
Introducing the Telpo TPS320 Android Mobile POS, the ultimate solution for flexible and secure payment processing on the go. This device offers a seamless blend of functionality and portability, ideal for dynamic retail environments, restaurants, and outdoor events.
Product Description:
The Telpo TPS320 transforms transactional efficiency with its Android operating system and robust security features. It supports various payment methods, including NFC, chip and PIN, and magnetic stripe, all within a compact, handheld design that is easy to carry and operate.
Key Features:
- Versatile Payment Options: Supports NFC, chip and PIN, and magstripe transactions.
- Android Operating System: Offers a familiar interface and compatibility with numerous apps.
- Long Battery Life: Operates for an entire shift without needing a recharge.
- Durable Build: Withstands daily wear and tear in busy commercial settings.
Product Quality and Performance:
Known for its reliability, the Telpo TPS320 delivers consistent performance under various conditions, from high-volume retail to outdoor markets, ensuring customer satisfaction with every transaction.
Specifications:
- Dimensions: 162mm x 82mm x 22mm
- Weight: 300g
- Operating System: Android 9.0
- Battery: 5000mAh, rechargeable
Purpose of Use:
Ideal for vendors who need a mobile solution for fast and secure transactions, whether in-store, at a pop-up shop, or during field sales.
How to Use:
To start a transaction, power on the device, select the payment app, and follow the prompts to process payments securely and quickly.
Supported OS/Application/Industries:
The TPS320 is perfect for retail, hospitality, and any business that requires mobile sales capabilities. It integrates seamlessly with most sales and inventory management apps designed for Android.
Benefits & Compatibility:
With the TPS320, users enjoy a versatile payment processing tool that adapowers businesses to accept payments in a variety of environments without compromising on security.
Warranty and FAQs:
This product comes with a one-year warranty that covers technical defects and malfunctions. Visit our FAQ section for troubleshooting tips and more.
Packaging/Weight/Dimension:
The package includes the TPS320 device, USB charging cable, and user manual, all encased in eco-friendly packaging that emphasizes our commitment to sustainability.
Shop Today & Receive Your Delivery Across the UAE!
Order your Telpo TPS320 today and take advantage of our extensive delivery network across the UAE. Experience the ease of mobile transactions with this cutting-edge technology.
Best Price Guarantee:
Get the best deal on the Telpo TPS320 with our price match guarantee. If you find it cheaper elsewhere, we'll meet the price so you can purchase with confidence.
After Sales Support:
NEOTECH provides exceptional after-sales service to ensure you are satisfied with your Telpo TPS320. Contact us anytime for support.
Request for Customer Reviews and Testimonials:
Your feedback is crucial. Please leave a review on your experience with the Telpo TPS320 Mobile POS to help us improve and inform others.
Stock Availability:
We regularly update our stock levels, but availability may vary. Please check with us before placing your order to ensure the TPS320 is available.
Get in Touch:
If you have any questions about the Telpo TPS320 or need further assistance, don't hesitate to contact us. Our team is here to provide expert advice and support.
Disclaimer:
NEOTECH strives to provide accurate and up-to-date information on our products. However, details may change, and we are not responsible for any errors or discrepancies. Always verify product specifications and features with a sales representative before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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