NEO Digital
LENOVO IDEAPAD FLEX 5 14IAU7 Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 14" WUXGA Touch X360
LENOVO IDEAPAD FLEX 5 14IAU7 Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 14" WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the versatility of the Lenovo IdeaPad Flex 5 14IAU7, equipped with a 12th Gen Intel Core i5-1235U, 8GB RAM, 512GB SSD, and a 14" WUXGA touchscreen with 360-degree hinge. Ideal for professionals and students who value flexibility and performance.
Overview
The Lenovo IdeaPad Flex 5 14IAU7 is a highly versatile laptop designed for users who need both power and flexibility. Featuring a 360-degree hinge, this laptop can transform into a tablet, making it perfect for presentations, note-taking, and media consumption on the go. Powered by the 12th Generation Intel Core i5-1235U, it offers substantial performance for multitasking and productivity tasks.
Product Description
This model of the Lenovo IdeaPad Flex 5 is tailored for dynamic work environments and versatile usage scenarios. It features a 12th Gen Intel Core i5-1235U processor paired with 8GB of RAM for smooth multitasking and efficient performance. The 512GB SSD provides ample storage space and quick data access. The 14-inch WUXGA (1920x1200) touchscreen display delivers sharp visuals and vibrant colors, enhanced by the flexibility of the X360 hinge. Whether used in laptop mode for typing documents, tent mode for presentations, or tablet mode for drawing and browsing, the IdeaPad Flex 5 adapts to your needs effortlessly.
Key Features
- 12th Gen Intel Core i5-1235U Processor: Delivers powerful performance to handle productivity and creative tasks with ease.
- 8GB RAM & 512GB SSD: Offers ample memory and storage for fast multitasking and efficient organization.
- 14-inch WUXGA Touchscreen: High-resolution display provides crisp images and supports intuitive touch interactions.
- 360-degree Hinge: Enables multiple modes for different use cases, enhancing usability and interaction.
- Sleek and Portable Design: Lightweight and easy to carry, ideal for mobile professionals and students.
- Windows 11 Home: Comes pre-installed with the latest Microsoft operating system, offering robust security features and a user-friendly interface.
Specifications
- Processor: Intel Core i5-1235U (10 cores, up to 4.4 GHz)
- Memory: 8GB DDR4 RAM
- Storage: 512GB SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14" WUXGA (1920 x 1200) Touchscreen, 360-degree hinge
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.2
- Ports: 2 x USB 3.2, 1 x USB-C, HDMI, SD card reader, headphone/microphone combo jack
- Camera: 720p HD webcam with privacy shutter
Product Quality and Performance
The IdeaPad Flex 5 is built to Lenovo’s high standards, ensuring durability and reliability. It's capable of supporting various workloads, from office applications and web browsing to creative software and light gaming, thanks to the powerful Intel processor and integrated graphics.
Purpose of Use
- Professional Use: Excellent for business applications, including software development, graphic design, and remote collaboration.
- Educational Use: Ideal for students for taking notes, conducting research, and managing projects.
- Casual Use: Great for personal media consumption, web browsing, and casual gaming.
How to Use
- Set Up: Unpack and charge the device fully before the first use.
- Windows Setup: Follow on-screen instructions to configure Windows 11, including network settings and user accounts.
- Mode Utilization: Utilize the 360-degree hinge to switch between different modes based on your activity—use it as a laptop for productivity tasks, stand it up for watching videos, or fold it into a tablet for reading or using touch-based applications.
- Personalization: Customize your settings, install preferred software applications, and organize your start menu and taskbar for easy access.
Benefits & Compatibility
This laptop supports a wide range of productivity and creative applications, compatible with various peripherals due to its comprehensive port selection. The touch screen and convertible design offer enhanced interaction and usability, especially for tasks that benefit from hands-on control.
Warranty and FAQs
Lenovo offers a standard one-year warranty, with options for extended protection through Lenovo’s customer support services, ensuring peace of mind and support availability.
Price and Availability
Check with Lenovo authorized dealers or major electronic retailers for pricing and availability. Prices may fluctuate based on promotions and availability.
After Sales Support
Lenovo provides extensive customer support, including troubleshooting, repairs, and maintenance tips, helping you maximize the performance and lifespan of your device.
Request for Customer Reviews and Testimonials
Users of the Lenovo IdeaPad Flex 5 are encouraged to share their experiences to assist others in making informed purchasing decisions.
Disclaimer
All information provided is for general informational purposes only and may be subject to change without notice. Product images are for illustration purposes and may not accurately represent the actual product. Always verify specifications and features with official Lenovo resources or authorized retailers before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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