NEO Digital
SuperLead 72ISM-HPS Light And Thin Embedded Code Scanning Platform
SuperLead 72ISM-HPS Light And Thin Embedded Code Scanning Platform
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SuperLead 72ISM-HPS: Ultra-Compact Embedded Scanning Solution
Overview:
The SuperLead 72ISM-HPS is an advanced, lightweight, and thin embedded code scanning platform designed for seamless integration into various applications. Its compact form factor and high-performance scanning technology make it an excellent choice for manufacturers and designers looking to incorporate scanning capabilities into tight spaces without sacrificing functionality.
Product Description:
Equipped with cutting-edge barcode reading technology, the SuperLead 72ISM-HPS excels in fast and accurate scanning of all standard 1D and 2D barcodes. This platform is engineered for environments that require a minimal footprint, offering powerful scanning solutions in a discreet and efficient package.
Key Features:
- Light and Thin Design: Ideal for integration into equipment with limited space, such as medical devices, POS terminals, and kiosks.
- High-Speed Scanning: Provides rapid and reliable barcode decoding to enhance user efficiency.
- Versatile Applications: Easily adapts to various industries including retail, healthcare, and industrial automation.
- Durable Construction: Built to withstand the rigors of continuous use in professional settings.
Product Quality and Performance:
The SuperLead 72ISM-HPS is built to meet the demands of high-volume scanning environments, ensuring reliability and durability. Its robust performance in decoding and processing barcodes minimizes delays and increases throughput, crucial for business operations.
Specifications:
- Scanning Technology: Utilizes the latest in imaging technology for superior barcode reading.
- Connectivity Options: Flexible connectivity including USB, RS-232, and GPIO to accommodate different system requirements.
- Dimensions: Ultra-compact dimensions facilitate integration without compromising performance.
- Material: High-quality materials resistant to wear and environmental factors.
Purpose of Use:
Designed to be embedded in high-tech equipment where traditional scanners would be too bulky, such as handheld medical devices, compact retail systems, or automated industrial machinery.
How to Use:
Install the SuperLead 72ISM-HPS into your device or system, connect it using the appropriate interface, and configure it via software to suit specific scanning needs. The platform is designed for plug-and-play operation with minimal setup required.
Supported OS/Application/Industries:
This scanning platform is versatile enough to be used across multiple sectors, including healthcare for patient management systems, retail for streamlined checkout processes, and industrial settings for automated quality control.
Benefits & Compatibility:
- Space Efficiency: Maximizes functionality in environments where every centimeter counts.
- Operational Speed: Enhances workflow with quick, precise scanning capabilities.
- Custom Integration: Can be tailored to fit specific system architectures and user requirements.
Warranty and FAQs:
Comes with a standard one-year warranty. NEO Digital provides an extensive FAQ section and dedicated customer support to assist with any technical or operational questions.
Delivery Services (UAE):
NEO Digital ensures efficient and reliable delivery services throughout the UAE, making sure your scanning solution is delivered on time and in perfect condition.
After Sales Support:
Our expert support team is available to provide guidance on installation, integration, and maintenance, ensuring that the SuperLead 72ISM-HPS meets all operational expectations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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