NEOTECH
Canon imagePROGRAF TC-20M
Canon imagePROGRAF TC-20M
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Canon imagePROGRAF TC-20M is a compact, large-format printer with a built-in scanner. Ideal for posters, CAD drawings, and marketing materials. Shop now!
Overview:
The Canon imagePROGRAF TC-20M is a versatile, compact large-format printer designed for small offices, studios, and educational settings. Featuring a built-in scanner, this printer provides both printing and copying functionality in one device. It delivers high-quality, large-format prints with a 4-color pigment ink system, making it perfect for CAD drawings, posters, and marketing materials. The compact design and user-friendly interface make the TC-20M ideal for professionals who need efficient printing and scanning in a small space.
Product Description:
The Canon imagePROGRAF TC-20M combines the power of a large-format printer with the convenience of a built-in scanner, providing a complete printing and copying solution for small workspaces. With its 4-color pigment ink system, the TC-20M ensures sharp, vibrant prints ideal for CAD drawings, graphics, and posters. Supporting media up to 24 inches wide, this printer allows users to create professional-quality prints and copies without taking up significant space.
The intuitive interface and automatic roll feeding make operation easy, while the compact footprint fits comfortably in smaller offices and studios. The built-in scanner allows users to copy large documents directly, adding an extra layer of versatility to this compact, efficient device.
Key Features:
- 4-Color Pigment Ink System: Produces sharp, vibrant prints with long-lasting quality.
- Built-In Scanner: Enables copying of large-format documents and graphics.
- Compact Large-Format Printing: Supports media up to 24 inches wide, perfect for posters and CAD drawings.
- High-Resolution Output: Up to 1200 x 1200 dpi for clear, detailed prints.
- User-Friendly Design: Features automatic roll feeding and an intuitive interface for easy operation.
- Space-Saving Design: Compact size, ideal for small offices, studios, and classrooms.
Product Quality and Performance:
The Canon imagePROGRAF TC-20M offers professional-quality large-format printing with the added convenience of a built-in scanner. Its 4-color pigment ink system ensures bright, sharp colors and fine details, while the built-in scanner allows for easy copying of large documents. This compact printer is perfect for small workspaces that require high-quality output and scanning capabilities.
Specifications:
- Print Technology: 4-color pigment ink system
- Resolution: Up to 1200 x 1200 dpi
- Media Width: Up to 24 inches
- Connectivity: USB, Ethernet, Wi-Fi
- Display: 3.0-inch LCD
- Dimensions: 968 x 525 x 245 mm
- Weight: 33 kg
Purpose of Use:
The Canon imagePROGRAF TC-20M is ideal for architects, designers, educators, and small businesses that need high-quality large-format printing and scanning in a compact device. It’s perfect for creating CAD drawings, posters, and marketing materials while offering easy copying functionality.
How to Use:
Connect the Canon imagePROGRAF TC-20M to your network via Wi-Fi, Ethernet, or USB. Load your desired media, use the built-in scanner for copying, or configure print settings using the intuitive LCD interface, and start printing or copying high-quality large-format documents and graphics.
Supported Applications/Industries:
The Canon imagePROGRAF TC-20M is widely used in industries such as architecture, education, graphic design, and marketing. It’s perfect for producing professional-quality large-format prints, posters, CAD drawings, and marketing materials with the added functionality of copying large documents.
Benefits & Compatibility:
The Canon imagePROGRAF TC-20M integrates easily with CAD and design software, offering flexibility for both printing and copying large-format documents. Its compact size combined with high-quality printing and scanning capabilities make it an excellent choice for professionals who need large-format functionality in a small space.
Warranty and FAQs:
The Canon imagePROGRAF TC-20M comes with a standard warranty. For setup assistance, troubleshooting, or maintenance support, visit our FAQ section or contact our expert team.
Packaging/Weight/Dimension:
- Weight: 33 kg
- Dimensions: 968 x 525 x 245 mm
Shop Today & Receive Your Delivery Across the UAE!
Order the Canon imagePROGRAF TC-20M today for fast, reliable delivery across the UAE. Get high-quality large-format printing and scanning for your professional projects.
Best Price Guarantee:
We offer a best price guarantee on the Canon imagePROGRAF TC-20M. Found a lower price? We’ll match it! Shop now for the best value in large-format printing with built-in scanning functionality.
After Sales Support:
Our after-sales support team is available to assist with setup, troubleshooting, and maintenance for the Canon imagePROGRAF TC-20M. Contact us for expert help.
Request for Customer Reviews and Testimonials:
We’d love to hear your feedback! Share your experience with the Canon imagePROGRAF TC-20M and help other professionals discover the benefits of this compact large-format printer and scanner.
Stock Availability:
The Canon imagePROGRAF TC-20M is regularly stocked, but availability may vary. Contact us to confirm stock levels for urgent orders.
Get in Touch:
For any inquiries about the Canon imagePROGRAF TC-20M, contact our expert team for detailed product information, pricing, and availability.
Disclaimer:
Product specifications are subject to change. Images are for illustration purposes only. Verify all details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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