NEOTECH
Canon imagePROGRAF TC-20M
Canon imagePROGRAF TC-20M
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Canon imagePROGRAF TC-20M is a compact large-format printer with an integrated scanner, perfect for posters, CAD drawings, and marketing materials. Shop now!
Overview:
The Canon imagePROGRAF TC-20M is a versatile, all-in-one large-format printer designed for small businesses, studios, and educational settings. Combining the power of a 4-color pigment ink printer with a built-in scanner, this compact device provides high-quality printing and copying capabilities in one unit. Ideal for posters, CAD drawings, and large documents, the TC-20M brings professional printing and scanning to small spaces.
Product Description:
The Canon imagePROGRAF TC-20M delivers high-quality large-format printing and built-in scanning in a compact package. Its 4-color pigment ink system produces sharp, vibrant prints perfect for CAD drawings, posters, and marketing materials, while the built-in scanner allows for easy copying of large-format documents. With media support up to 24 inches wide, the TC-20M offers professional-grade printing and copying without taking up much space.
This printer is equipped with automatic roll feeding, an easy-to-use interface, and wireless connectivity options, making it ideal for small offices and workspaces. The compact design ensures the TC-20M fits seamlessly into tight spaces while delivering high-quality results.
Key Features:
- 4-Color Pigment Ink System: Produces high-quality, sharp, and vibrant prints for professional use.
- Built-In Scanner: Allows for easy copying of large-format documents.
- Large-Format Printing: Supports media up to 24 inches wide, perfect for posters, CAD drawings, and graphics.
- High-Resolution Output: Up to 1200 x 1200 dpi for detailed, precise prints.
- User-Friendly Operation: Features automatic roll loading and a simple interface for effortless printing and scanning.
- Space-Saving Design: Compact size makes it perfect for small studios, offices, and educational environments.
Product Quality and Performance:
The Canon imagePROGRAF TC-20M delivers high-quality, large-format printing and copying for small workspaces. Its 4-color pigment ink system ensures bright, sharp colors and long-lasting prints, while the built-in scanner adds convenience for copying and digitizing large documents. The compact design makes it an ideal solution for professionals who need efficient, high-quality output in a small footprint.
Specifications:
- Print Technology: 4-color pigment ink system
- Resolution: Up to 1200 x 1200 dpi
- Media Width: Up to 24 inches
- Connectivity: USB, Ethernet, Wi-Fi
- Display: 3.0-inch LCD
- Dimensions: 968 x 525 x 245 mm
- Weight: 33 kg
Purpose of Use:
The Canon imagePROGRAF TC-20M is perfect for small businesses, architects, educators, and designers who need professional-quality large-format printing and scanning in a compact unit. It’s ideal for producing posters, CAD drawings, and marketing materials with sharp, vibrant results.
How to Use:
Simply connect the Canon imagePROGRAF TC-20M to your network via Wi-Fi, Ethernet, or USB. Load your media, use the built-in scanner for copying, or configure print settings via the intuitive LCD interface, and start printing or copying high-quality large-format documents.
Supported Applications/Industries:
The Canon imagePROGRAF TC-20M is widely used in industries such as architecture, graphic design, education, and marketing. It’s perfect for producing professional-grade large-format prints, posters, CAD drawings, and marketing materials with integrated scanning and copying capabilities.
Benefits & Compatibility:
The Canon imagePROGRAF TC-20M integrates seamlessly with design and CAD software, providing flexible printing and copying solutions for professionals. Its compact size, combined with its high-quality output and built-in scanner, makes it an excellent choice for small workspaces requiring versatile functionality.
Warranty and FAQs:
The Canon imagePROGRAF TC-20M comes with a standard warranty. For setup assistance, troubleshooting, or maintenance support, visit our FAQ section or contact our expert team.
Packaging/Weight/Dimension:
- Weight: 33 kg
- Dimensions: 968 x 525 x 245 mm
Shop Today & Receive Your Delivery Across the UAE!
Order the Canon imagePROGRAF TC-20M today for fast, reliable delivery across the UAE. Achieve high-quality large-format printing and scanning with this compact printer.
Best Price Guarantee:
We offer a best price guarantee on the Canon imagePROGRAF TC-20M. Found a lower price? We’ll match it! Shop now for the best value in large-format printing and scanning.
After Sales Support:
Our after-sales support team is available to assist with setup, troubleshooting, and maintenance for the Canon imagePROGRAF TC-20M. Contact us for expert help.
Request for Customer Reviews and Testimonials:
We’d love to hear your feedback! Share your experience with the Canon imagePROGRAF TC-20M and help other professionals discover the benefits of this compact, large-format printer with built-in scanning.
Stock Availability:
The Canon imagePROGRAF TC-20M is regularly stocked, but availability may vary. Contact us to confirm stock levels for urgent orders.
Get in Touch:
For any inquiries about the Canon imagePROGRAF TC-20M, contact our expert team for detailed product information, pricing, and availability.
Disclaimer:
Product specifications are subject to change. Images are for illustration purposes only. Verify all details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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