NEOTECH
Evolis Primacy Dual-Side ID Card Printer
Evolis Primacy Dual-Side ID Card Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost productivity with the Evolis Primacy Dual-Side ID Card Printer. Fast, reliable, and eco-friendly, perfect for schools, businesses, and government use.
Overview:
The Evolis Primacy Dual-Side ID Card Printer is a top-tier solution designed for high-speed, high-quality ID card production. Engineered for efficiency, it seamlessly handles medium to large volumes, making it ideal for educational institutions, corporate offices, and government agencies. This printer stands out for its speed, versatile encoding options, and eco-friendly features, making it a reliable choice for secure and professional ID card creation.
Product Description:
The Evolis Primacy Dual-Side ID Card Printer is a powerful and versatile device, perfect for creating professional-grade ID cards quickly and efficiently. With the ability to print up to 225 full-color cards per hour and 850 monochrome cards per hour, this printer is one of the fastest in its category. It offers edge-to-edge printing at a high resolution of 300 dpi, ensuring that every card produced is sharp and vibrant. This printer supports magnetic stripe, contact, and contactless smart card encoding, providing flexibility for various applications. Its eco-friendly design, featuring energy-saving sleep mode and reduced electricity consumption, meets ErP directives and is ENERGY STAR certified.
Key Features:
- High-Speed Printing: Prints up to 225 color cards per hour and 850 monochrome cards per hour.
- Superior Quality: Delivers edge-to-edge printing with 300 dpi resolution for clear, vibrant ID cards.
- Flexible Encoding Options: Supports magnetic stripe, contact, and contactless encoding for multifunctional cards.
- Eco-Friendly: Energy-efficient design with sleep mode, reducing power consumption and meeting ENERGY STAR standards.
Product Quality and Performance:
The Evolis Primacy is built for durability and high performance, capable of handling demanding ID card printing tasks with minimal maintenance. Its robust design ensures reliability over long periods, and it meets stringent environmental standards, making it a responsible choice for organizations focused on sustainability.
Specifications:
- Dimensions: 247 x 205 x 381 mm
- Weight: 4.02 kg
- Connectivity: USB and Ethernet interfaces for seamless integration.
- Card Capacity: 100-card input hopper and 100-card output tray.
Purpose of Use:
This printer excels in environments where high-quality, secure ID cards are essential. It’s perfect for educational institutions, corporate offices, and government agencies, offering the ability to produce student IDs, employee badges, and official identification cards with ease.
How to Use:
- Install the necessary printer drivers and card management software on your computer.
- Connect the printer via USB or Ethernet.
- Load your card stock and printer ribbons.
- Use the software to configure print and encoding settings.
- Design and print your ID cards, adjusting as needed for different card types and security features.
Supported OS/Application/Industries:
Compatible with Windows, macOS, and Linux operating systems, the Evolis Primacy is well-suited for various industries requiring professional ID card production, such as education, corporate, and government sectors.
Benefits & Compatibility:
- Versatility: Handles various card materials, including PVC, composite PVC, and PET.
- User-Friendly: Intuitive interface and front-loading tray for easy operation.
- Compatibility: Works seamlessly with multiple operating systems and integrates easily into existing IT environments.
Warranty and FAQs:
The Evolis Primacy comes with a comprehensive warranty covering parts and labor, ensuring peace of mind. For more details, visit the NEO Digital product services page. Should you encounter any issues, our customer support team is ready to assist you.
Packaging/Weight/Dimension:
Each unit is securely packaged to prevent damage during transit. The printer’s compact size (247 x 205 x 381 mm) and light weight (4.02 kg) make it easy to handle and store.
Shop Today & Receive Your Delivery Across the UAE:
Purchase the Evolis Primacy today and enjoy reliable, prompt delivery across the UAE. Whether you’re in Dubai, Abu Dhabi, or any other major city, we ensure that your printer arrives swiftly and securely, ready to meet your ID card printing needs.
Best Price Guarantee:
We guarantee the best price for the Evolis Primacy Dual-Side ID Card Printer in Dubai, UAE. If you find a lower price elsewhere, we’ll match it, ensuring you receive the best value for your money.
After Sales Support:
At NEO Digital, customer satisfaction is our priority. We offer exceptional after-sales support to ensure your Evolis Primacy operates smoothly and continues to meet your needs.
Request for Customer Reviews and Testimonials:
We invite our customers to share their experiences with the Evolis Primacy Dual-Side ID Card Printer. Your feedback helps us maintain the highest standards of service and product quality.
Stock Availability:
We strive to keep the Evolis Primacy in stock at all times. If your order is time-sensitive, please contact us to confirm availability. For non-standard items, availability is typically restored within 10-15 working days.
Get in Touch:
For any questions or concerns about the Evolis Primacy Dual-Side ID Card Printer, our expert team is here to help. Contact us today for more information, pricing, or availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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