NEOTECH
Currency Checker MM-141
Currency Checker MM-141
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Currency Checker MM-141 is a compact and efficient device designed to quickly verify the authenticity of banknotes. Ideal for retail outlets, banks, and hospitality venues, the MM-141 uses advanced detection technology to help safeguard businesses against counterfeit currency, ensuring transactions are secure and trustworthy.
Key Features
- Advanced Detection Technology: Utilizes a combination of UV, MG, and infrared sensors to detect counterfeit notes with high accuracy.
- Compact Design: Small footprint allows for easy integration into any point of sale environment.
- User-Friendly Interface: Simple one-touch operation makes it accessible for all users, regardless of technical skill.
Product Quality and Performance
- Reliability: Proven to deliver consistent and accurate results, even under high-volume conditions.
- Customer Feedback: Widely appreciated for its effectiveness and ease of use, enhancing customer confidence in transaction security.
Specifications
- Detection Modes: UV (Ultraviolet), MG (Magnetic), and IR (Infrared).
- Dimensions: 150mm x 140mm x 75mm.
- Power Supply: AC 100V-240V.
Purpose of Use
The MM-141 is designed for use in any business environment where cash transactions occur frequently, providing an additional layer of security to prevent financial losses associated with counterfeit money.
How to Use
- Setup: Plug in the device and it's ready to use with no complex setup required.
- Operation: Simply insert a banknote into the slot. The device will quickly analyze it and alert the user to any discrepancies.
Supported OS/Application/Industries
- Industry Application: Versatile enough for use in retail, banking, hospitality, and any other sector dealing with cash transactions.
Benefits & Compatibility
- Increased Security: Minimizes the risk of accepting counterfeit currency, protecting revenue and reputation.
- Efficiency: Speeds up the process of currency verification, enhancing customer service during peak business hours.
Warranty and FAQs
- Warranty: Comes with a standard one-year warranty, ensuring long-term reliability and support.
- FAQs: Detailed FAQs are provided on NEO Digital’s website to help users get the most out of their device.
Delivery Services (UAE)
- Timely Delivery: Fast and reliable delivery service across the UAE, ensuring that businesses can quickly enhance their security measures.
After Sales Support
- Dedicated Support: NEO Digital is committed to excellent after-sales service, providing assistance and maintenance tips to ensure the device performs optimally.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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