NEO Digital
UniFi Flex Utility
UniFi Flex Utility
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Protect and manage your outdoor networking hardware with the UniFi Flex Utility. Durable, weather-resistant, and fully integrated. Available now at NEOTECH.
Overview
The UniFi Flex Utility is designed to enhance and protect your outdoor UniFi networking devices. This versatile enclosure provides a robust solution for deploying UniFi Flex switches in outdoor or industrial environments, ensuring durability against weather elements and facilitating easy maintenance.
Product Description
This enclosure is specifically tailored to house the UniFi Flex switch, providing a protective, weather-resistant shell that ensures continuous operation in outdoor or harsh conditions. The Flex Utility includes mounting hardware that supports pole or wall installation, making it an ideal choice for expanding network coverage to outdoor spaces without compromising the hardware's safety and functionality.
Key Features
- Weather-Resistant Design: Built to withstand outdoor conditions, protecting internal components from rain, dust, and extreme temperatures.
- Integrated Power Solutions: Includes options for PoE and solar power integration, offering flexibility in how and where the device can be deployed.
- Versatile Mounting Options: Comes with all necessary hardware for mounting on poles or walls, providing flexibility in installation to best fit the deployment area.
- Compatibility: Specifically designed for the UniFi Flex switch, ensuring a perfect fit and optimized performance.
- Easy Access for Maintenance: Designed for quick access to the internal components, simplifying maintenance and upgrades.
Product Quality and Performance
Constructed from high-quality materials, the UniFi Flex Utility is designed to endure the rigors of outdoor use while protecting valuable networking equipment. Its robust build quality ensures longevity and reliability, maintaining network uptime in various environmental conditions.
Specifications
- Material: Durable, weather-resistant plastic and metal components
- Compatibility: Custom-fit for the UniFi Flex switch
- Installation Kit: Includes brackets and mounting hardware for pole and wall installations
- Dimensions: Optimally sized for compactness and effective shielding of the UniFi Flex switch
- Color: Typically industrial gray to blend with outdoor environments
Purpose of Use
Ideal for businesses, municipalities, and educational campuses looking to extend their network to outdoor locations securely and efficiently. It is particularly useful for areas where networking equipment needs to be deployed outdoors, such as parks, outdoor venues, or sports facilities.
How to Use
Mount the UniFi Flex Utility enclosure in the desired location using the provided mounting hardware. Install the UniFi Flex switch inside the enclosure, connect the necessary network cables, and configure the device via the UniFi Network Controller. Ensure that all seals and protective measures are properly implemented to maintain weather resistance.
Supported Industries
This product is suitable for industries that require robust outdoor networking solutions, including telecommunications, outdoor retail operations, education, and local government.
Benefits & Compatibility
The UniFi Flex Utility provides a secure, weather-resistant housing for critical network devices, significantly extending their lifespan and reliability in outdoor settings. It is designed to integrate seamlessly with UniFi Flex switches, ensuring enhanced performance and protection.
Warranty and FAQs
Comes with a standard manufacturer’s warranty covering defects in materials and workmanship. An extensive FAQ section and dedicated technical support are available to assist with installation and troubleshooting.
Packaging/Weight/Dimension
Ships in secure, protective packaging designed to prevent damage during transit, complete with a detailed installation guide. The package includes all necessary mounting hardware and installation instructions.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Flex Utility from NEOTECH and benefit from our reliable delivery services, ensuring that your outdoor networking needs are met swiftly and efficiently.
Best Price Guarantee
NEOTECH offers the UniFi Flex Utility at competitive prices, ensuring you get the best deal for enhancing your outdoor networking infrastructure.
After Sales Support
Our experienced support team is available to assist with any setup or operational challenges, ensuring your network operates smoothly under all conditions.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the UniFi Flex Utility to help us continue to improve our products and services.
Stock Availability
Please contact us directly to verify the availability of the UniFi Flex Utility. We strive to maintain accurate stock levels for prompt and timely delivery.
Get in Touch
For more information or assistance with your UniFi Flex Utility purchase, contact our expert support team. We are here to provide personalized assistance to meet your specific outdoor networking challenges.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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