NEO Digital
LENOVO IDEACENTRE 5 Desktop - 12th Gen i3-12100, 8GB, 1TB HDD
LENOVO IDEACENTRE 5 Desktop - 12th Gen i3-12100, 8GB, 1TB HDD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your productivity with the Lenovo IdeaCentre 5 Desktop, powered by a 12th Gen Intel Core i3-12100 processor, 8GB RAM, and a massive 1TB HDD. Perfect for home or office use, offering ample storage and robust performance.
Overview:
The Lenovo IdeaCentre 5 Desktop is designed for users seeking a reliable and efficient computing solution for their everyday tasks. It blends modern processing power with ample storage, making it ideal for business applications, educational purposes, and personal use.
Product Description:
The Lenovo IdeaCentre 5 is equipped with the latest 12th Generation Intel Core i3-12100 processor, delivering powerful performance to handle daily computing tasks with ease. The 8GB of RAM ensures smooth multitasking, while the 1TB hard disk drive offers plenty of space for documents, media files, and applications. This desktop is housed in a sleek, contemporary chassis that fits perfectly into any workspace or home environment. With its array of connectivity options including multiple USB ports, HDMI, and more, the IdeaCentre 5 is versatile enough to meet the demands of both office and home use.
Key Features:
- 12th Gen Intel Core i3-12100 Processor: Provides excellent speed and efficiency for a variety of tasks.
- 8GB RAM: Supports effective multitasking across multiple applications.
- 1TB HDD: Offers ample storage for large files and a vast collection of data.
- Compact Design: Sleek and modern, it complements any workspace.
- Multiple Connectivity Options: Includes USB ports, HDMI, and more for comprehensive peripheral connectivity.
- Windows 11 Compatibility: Ready to run the latest Windows operating system for enhanced productivity and security features.
Product Quality and Performance:
The IdeaCentre 5 Desktop is built to Lenovo's rigorous quality standards, ensuring durability and long-term performance. It's well-suited for both demanding business environments and personal use, providing dependable operation and the capability to handle everyday computing tasks efficiently.
Specifications:
- Processor: Intel Core i3-12100, 12th Generation
- Memory: 8GB DDR4 RAM
- Storage: 1TB Hard Disk Drive
- Graphics: Integrated Intel UHD Graphics
- Ports: Multiple USB 3.2 and 2.0, HDMI, Ethernet, Audio Jack
- Operating System: Windows 11 Home
- Dimensions: 145 x 340 x 278 mm
- Weight: Approx. 5.8 kg
Purpose of Use:
Ideal for users needing a budget-friendly yet powerful desktop for work, home schooling, or general entertainment, including web browsing and basic photo editing.
How to Use:
Plug the desktop into a power source, connect it to a monitor via HDMI, attach peripherals like a keyboard and mouse, and turn it on to start setting up Windows 11, which comes pre-installed for immediate use.
Benefits & Compatibility:
Its compact design saves desk space while still offering robust functionality and plenty of ports for peripherals. Compatible with a wide range of monitors and devices due to its diverse connectivity options.
Warranty and FAQs:
Comes with Lenovo’s standard warranty, providing coverage for repairs and service. Check specific warranty terms at the time of purchase.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Ensure to check for stock availability and best prices.
Best Price Guarantee:
Shop around or check Lenovo's website for promotions or discounts to ensure you get the best price for your IdeaCentre 5 Desktop.
After Sales Support:
Lenovo offers extensive customer service and technical support, ensuring that assistance is available when needed for setup, troubleshooting, and other inquiries.
Request for Customer Reviews and Testimonials:
Users are encouraged to share their experiences with the Lenovo IdeaCentre 5 Desktop to assist others in making informed purchasing decisions.
Stock Availability:
Check with Lenovo or authorized dealers to ensure the desktop is available for immediate purchase and delivery.
Get in Touch:
For more detailed information or assistance with the Lenovo IdeaCentre 5 Desktop, contact Lenovo’s customer support or visit an authorized retailer for personalized advice and support.
Disclaimer:
Always verify the specifications and ensure the desktop meets your needs before purchasing. Understand the return policy and warranty details provided by the seller
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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