NEO Digital
Telpo F2 Face Access Control Machine
Telpo F2 Face Access Control Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance security with the Telpo F2 Face Access Control Machine, featuring AI-powered facial recognition, liveness detection, and seamless integration. Perfect for offices and secure facilities.
Overview:
The Telpo F2 Face Access Control Machine is a cutting-edge biometric security device designed for secure access control and attendance tracking. Powered by advanced AI facial recognition and liveness detection, the Telpo F2 ensures accurate, contactless authentication for modern businesses and institutions.
Product Description:
The Telpo F2 combines state-of-the-art AI facial recognition technology with a sleek, compact design. It provides fast, reliable, and secure access control while supporting integration with existing security systems. Its infrared and RGB dual cameras ensure accurate identification, even in challenging lighting conditions, making it suitable for high-traffic areas.
Key Features:
- AI-Powered Facial Recognition: Fast and accurate authentication for secure access.
- Liveness Detection: Prevents spoofing attempts by verifying real, live faces.
- Infrared and RGB Dual Cameras: Ensures reliability in varied lighting environments.
- Compact and Durable Design: Built to withstand daily use in busy locations.
- Multi-Functionality: Supports access control, attendance management, and visitor monitoring.
- Versatile Connectivity Options: Includes Wi-Fi, Bluetooth, Ethernet, and optional 4G.
Product Quality and Performance:
The Telpo F2 is engineered with premium materials and advanced processing capabilities, ensuring consistent performance in demanding environments. Its AI-powered features deliver high accuracy and speed, minimizing errors and delays in access control and attendance systems.
Specifications:
- Operating System: Android 9.0
- Processor: Quad-Core Processor
- Memory: 2GB RAM, 16GB Storage (expandable)
- Display: 5-inch HD touchscreen
- Camera: Infrared and RGB dual cameras
- Liveness Detection: Integrated AI-based verification
- Connectivity: Wi-Fi, Bluetooth, Ethernet, optional 4G
- Dimensions: 200mm x 150mm x 40mm
- Weight: 1.2 kg
Purpose of Use:
The Telpo F2 is ideal for workplaces, schools, healthcare facilities, and secure buildings that require a reliable, contactless access control and attendance system.
How to Use:
Mount the Telpo F2 securely at entry points, power it on, and connect it to a stable network. Follow the on-screen instructions to configure facial recognition settings, integrate with access control software, and enroll user profiles.
Supported Industries:
The Telpo F2 is suitable for industries such as:
- Corporate: Office access and employee attendance.
- Education: Secure entry and attendance tracking in schools and universities.
- Healthcare: Touchless access control for staff and visitors.
- Industrial: Enhances security in restricted areas.
Benefits & Compatibility:
- Secure Access: AI-based facial recognition ensures high security.
- Contactless Operation: Reduces physical contact for a hygienic solution.
- Easy Integration: Compatible with existing security and attendance management systems.
Warranty and FAQs:
The Telpo F2 comes with a one-year manufacturer warranty. NEOTECH provides comprehensive FAQs and customer support to assist with setup and troubleshooting.
Packaging/Weight/Dimension:
Securely packed, the box includes the Telpo F2 device, power adapter, mounting kit, user manual, and setup guide.
Shop Today & Receive Your Delivery Across the UAE!
Order the Telpo F2 Face Access Control Machine from NEOTECH today and enjoy reliable delivery to enhance your facility’s security and efficiency.
Best Price Guarantee:
NEOTECH offers the Telpo F2 at competitive prices, backed by a price match guarantee to ensure excellent value.
After Sales Support:
Our expert support team is available to assist with installation, configuration, and troubleshooting, ensuring your Telpo F2 operates efficiently.
Request for Customer Reviews and Testimonials:
Share your experience with the Telpo F2 to help other businesses find the ideal biometric access control solution.
Stock Availability:
Due to high demand, stock levels may vary. Contact NEOTECH to confirm availability and secure your Telpo F2 Face Access Control Machine today.
Get in Touch:
For more details about the Telpo F2 or other biometric solutions, contact NEOTECH. Our team is ready to provide personalized advice and support.
Disclaimer:
While NEOTECH strives to provide accurate product details, specifications and features may change. Confirm your requirements with our sales representatives before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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