NEO Digital
Telpo M10 Smart ECR
Telpo M10 Smart ECR
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Telpo M10 Smart ECR combines advanced features and ease of use to streamline your business transactions. Experience efficiency at its best with NEOTECH!
Overview:
The Telpo M10 Smart Electronic Cash Register (ECR) is designed for businesses that demand efficiency, reliability, and modern functionality in their transaction processing. This smart ECR is an excellent choice for retailers, restaurants, and other service industries seeking to upgrade their cash management systems.
Product Description:
This cutting-edge ECR features a powerful Android operating system, a responsive touchscreen interface, and multiple payment options, including NFC and QR code scanning. It's engineered to handle high-volume transactions with speed and accuracy, making it a pivotal tool for enhancing customer service and operational efficiency.
Key Features:
- Advanced Android OS: Offers a flexible and customizable user experience with access to a broad range of applications.
- Touchscreen Interface: Simplifies operations with an intuitive, easy-to-use display.
- Versatile Payment Options: Accepts various forms of payment, from traditional cash to digital wallets, ensuring compatibility with customer preferences.
- Robust Connectivity: Equipped with Wi-Fi, Bluetooth, and optional cellular connectivity for seamless integration into any sales environment.
Product Quality and Performance:
The Telpo M10 Smart ECR is built to last, with a rugged design that can withstand the demands of busy retail settings. Its reliable performance ensures that transaction processes are smooth and uninterrupted, enhancing both customer satisfaction and business productivity.
Specifications:
- Dimensions: 300mm x 300mm x 150mm
- Weight: 4kg
- Operating System: Android 8.1
- Display: 12-inch HD touchscreen
Purpose of Use:
Ideal for retail stores, casual dining, and cafes, the Telpo M10 Smart ECR facilitates a streamlined checkout process, capable of managing sales, promotions, and inventory in real-time.
How to Use:
To operate, simply power on the device, follow the on-screen setup to connect to your network, and load your sales and inventory management software. The touchscreen interface makes training staff quick and efficient.
Supported OS/Application/Industries:
Thanks to its Android base, the M10 Smart ECR is highly adaptable across various industries that require robust point of sale and cash management systems, including retail, food and beverage, and specialty services.
Benefits & Compatibility:
With its comprehensive features and robust design, the M10 Smart ECR not only increases transaction speed but also offers detailed reporting and inventory tracking, enhancing overall business management.
Warranty and FAQs:
Comes with a standard one-year warranty that covers any defects in materials or workmanship. Detailed FAQs and troubleshooting guides are available on the NEOTECH website to assist with common issues.
Packaging/Weight/Dimension:
The Telpo M10 Smart ECR is packaged securely to ensure it arrives in perfect condition, complete with all necessary accessories, including a power adapter, user manual, and warranty card.
Shop Today & Receive Your Delivery Across the UAE!
Order your Telpo M10 Smart ECR from NEOTECH and enjoy quick, efficient delivery across the UAE. Upgrade your business with this high-performance ECR and see immediate improvements in your operational efficiency.
Best Price Guarantee:
NEOTECH offers the Telpo M10 Smart ECR at competitive prices, with a price match guarantee to ensure you receive the best value on your purchase.
After Sales Support:
Our experienced support team is available to assist with any setup or operational questions you may have, ensuring that your Telpo M10 Smart ECR performs optimally.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the Telpo M10 Smart ECR to help us continue improving our products and services.
Stock Availability:
We aim to maintain a consistent stock level for the Telpo M10 Smart ECR, but availability may vary. Please contact us directly to check the current stock status and to place your order.
Get in Touch:
For more information or assistance with your Telpo M10 Smart ECR purchase, our customer service team is ready to help. Contact us for expert advice and personalized support.
Disclaimer:
While NEOTECH strives to ensure the accuracy of our product descriptions, specifications may change, and we recommend verifying specific details with our sales representatives before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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