NEO Digital
Telpo TPS900 Android EFD Machine
Telpo TPS900 Android EFD Machine
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure compliance and accuracy with the Telpo TPS900 Android EFD Machine. Ideal for secure, efficient fiscal documentation. Available now at NEOTECH!
Overview:
The Telpo TPS900 Android Electronic Fiscal Device (EFD) is designed for businesses requiring secure and precise fiscal data management. This machine is essential for sectors with stringent fiscal reporting and tax compliance needs, such as retail, hospitality, and service industries.
Product Description:
This advanced EFD machine runs on Android, providing a flexible platform for a wide range of fiscal applications. The TPS900 features a built-in printer, robust connectivity options, and a durable design, making it a reliable choice for handling complex fiscal tasks in high-demand environments.
Key Features:
- Android Operating System: Offers a customizable interface and access to numerous fiscal apps.
- Integrated Thermal Printer: Provides on-the-spot receipt printing for transactions and tax records.
- Secure Data Management: Ensures all fiscal data is recorded accurately and securely, meeting compliance requirements.
- Durable Construction: Built to endure intensive use in various commercial settings.
Product Quality and Performance:
The TPS900 is known for its reliability and efficiency, specifically designed to facilitate smooth and compliant fiscal transactions. It supports a range of connectivity options, including Wi-Fi, Bluetooth, and cellular networks, to ensure seamless integration into any existing system.
Specifications:
- Dimensions: 300mm x 150mm x 100mm
- Weight: 1.8 kg
- Operating System: Android 7.0
- Battery: 7500mAh, rechargeable
Purpose of Use:
Ideal for businesses in regions with mandatory EFD regulations, the TPS900 helps streamline the reporting process, ensuring all transaction data is accurately captured and stored according to legal requirements.
How to Use:
Set up the TPS900 by integrating it with your sales system, load the necessary fiscal software, and start processing transactions. The device's user-friendly interface makes it easy for staff to manage sales while complying with fiscal regulations.
Supported OS/Application/Industries:
This device is versatile enough to be used across various sectors that require fiscal reporting, such as retail stores, restaurants, and ticketing companies. It's compatible with any Android-based fiscal software.
Benefits & Compatibility:
The TPS900 enhances operational efficiency and helps maintain compliance with fiscal legislation, reducing the risk of penalties. Its robust build and reliable performance make it suitable for busy and demanding environments.
Warranty and FAQs:
Comes with a one-year warranty that covers hardware malfunctions and defects. NEOTECH’s website provides detailed FAQs and support resources to help users troubleshoot and make the most of their device.
Packaging/Weight/Dimension:
The TPS900 is packaged with all necessary components for immediate setup, including the device, power adapter, user manual, and a roll of thermal paper.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Telpo TPS900 from NEOTECH and take advantage of our fast and reliable delivery service across the UAE. Enhance your fiscal management with this top-tier device.
Best Price Guarantee:
NEOTECH provides the Telpo TPS900 at competitive prices, with a promise to match any lower price found, ensuring you receive the best deal possible.
After Sales Support:
Our dedicated support team is available to assist with any questions or issues you may encounter with the TPS900, ensuring your operations run smoothly and efficiently.
Request for Customer Reviews and Testimonials:
Your feedback is crucial! Please share your experiences with the TPS900 to help us improve our products and assist other customers in making informed decisions.
Stock Availability:
The demand for the TPS900 can lead to fluctuating stock levels. Contact NEOTECH directly to check current availability and reserve your machine as needed.
Get in Touch:
For more information on the TPS900 or any other inquiries, our customer service team is eager to assist. Contact us for expert advice and personalized support.
Disclaimer:
While NEOTECH strives to ensure the accuracy of our product descriptions, specifications may change. We recommend verifying specific details with our sales representatives before making a purchase to ensure the product meets your needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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