NEO Digital
Telpo TPS520 Android Billing Machine
Telpo TPS520 Android Billing Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your billing process with the Telpo TPS520 Android Billing Machine. Smart features for fast and accurate billing. Purchase now at NEOTECH!
Overview:
The Telpo TPS520 Android Billing Machine is an advanced solution designed to streamline billing operations in retail, hospitality, and service industries. Its Android-based system offers versatility and ease of use, making it an ideal choice for businesses looking to enhance their transaction efficiency.
Product Description:
This billing machine combines robust hardware with intelligent software to deliver a fast, reliable billing experience. Equipped with a touchscreen interface, thermal printer, and multiple connectivity options, the TPS520 ensures smooth operations and seamless integration with existing systems.
Key Features:
- Android OS: Provides a user-friendly interface and access to a wide range of applications.
- Integrated Thermal Printer: Ensures quick receipt printing without the need for external devices.
- Touchscreen Display: Offers intuitive navigation and operation.
- Multiple Connectivity Options: Includes Wi-Fi, Bluetooth, and USB, for easy integration into any setup.
Product Quality and Performance:
The TPS520 is renowned for its durability and reliability, consistently delivering accurate and speedy billing to improve customer satisfaction and streamline business operations.
Specifications:
- Dimensions: 210mm x 135mm x 100mm
- Weight: 600g
- Operating System: Android 9.0
- Printer: Built-in thermal printer with a speed of 60mm/s
Purpose of Use:
Ideal for small to medium-sized businesses in retail, restaurants, and various service industries that require an efficient, easy-to-use billing system.
How to Use:
Simply power on the device, configure your billing settings through the Android interface, and start processing sales. The touchscreen and integrated printer make it easy to manage transactions and print receipts instantly.
Supported OS/Application/Industries:
The TPS520 is versatile enough for use in a range of settings, including retail stores, cafes, bars, and service centers, thanks to its compatibility with various POS applications available on the Android platform.
Benefits & Compatibility:
The device's Android system not only supports numerous applications for billing and inventory management but also offers the flexibility to adapt to specific business needs, enhancing overall operational efficiency.
Warranty and FAQs:
Comes with a one-year warranty that covers hardware malfunctions and defects. Extensive FAQs and troubleshooting guides are available on the NEOTECH website to help users maximize the device's capabilities.
Packaging/Weight/Dimension:
The TPS520 is packaged with all necessary accessories, including a power adapter, USB cable, and user manual, all within sustainable packaging that emphasizes NEOTECH's commitment to environmental responsibility.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your business operations with the TPS520 Android Billing Machine from NEOTECH. Reliable delivery services ensure that your device arrives quickly and ready for immediate use.
Best Price Guarantee:
NEOTECH offers the Telpo TPS520 at competitive prices, with a commitment to match any lower price found, ensuring you get the best deal possible.
After Sales Support:
Our customer support team is available to assist with any setup issues or questions you may have about the Telpo TPS520, ensuring a smooth integration into your business operations.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Telpo TPS520 to help other businesses understand its benefits and performance.
Stock Availability:
The TPS520 is popular and stocks can fluctuate. Please contact us directly to confirm availability and reserve your billing machine without delay.
Get in Touch:
For further information or assistance with your Telpo TPS520 purchase, our customer service team is ready to help. Reach out to us for detailed product advice and support.
Disclaimer:
While NEOTECH strives to provide accurate and updated information, product specifications and features may change. We recommend verifying specific details with our sales team before making a purchase to ensure the product meets your requirements
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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