NEOTECH
Zebra GX420T Barcode Printer
Zebra GX420T Barcode Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Zebra GX420T Barcode Printer is a compact and reliable solution tailored for fast-paced environments that require high-quality, durable labels. Known for its thermal transfer and direct thermal printing capabilities, this printer is perfect for applications across healthcare, retail, and logistics sectors.
Key Features
- Dual Printing Modes: Offers both thermal transfer and direct thermal printing options for flexibility in label creation.
- Fast Print Speeds: Capable of printing up to 6 inches per second, enhancing productivity and reducing wait times.
- Enhanced Connectivity: Features standard USB, serial, and Ethernet connections, with optional Wi-Fi for wireless networking.
- Easy Media Loading: Designed with a user-friendly clamshell design for quick media and ribbon loading.
- Durable Construction: Built to withstand the demands of continuous operation in tough environments.
Product Quality and Performance
The GX420T delivers robust performance and reliability:
- Consistent Quality: Produces crisp, clear prints that are easy to read, perfect for barcodes and detailed labels.
- Reliability: Engineered to perform consistently under high-volume printing conditions.
- Ease of Use: Simple interface and minimal maintenance requirements make it accessible for all users.
Specifications
- Dimensions: 201mm x 239mm x 190mm
- Print Speed: Up to 6 inches/second
- Resolution: 203 dpi
- Connectivity Options: USB, Serial, Ethernet, optional Wi-Fi
- Media Types: Supports a range of media, including rolls and fanfold, die-cut or continuous labels
Purpose of Use
Ideal for:
- Healthcare: Creating patient IDs, sample labels, and pharmacy labels.
- Retail: Producing price tags, promotional stickers, and inventory management labels.
- Logistics: Generating shipping labels, tracking tags, and logistical documentation.
How to Use
- Installation: Connect via USB, Ethernet, or optional Wi-Fi, and integrate easily with most operating systems.
- Operation: Utilize the intuitive setup for configuring print modes and speeds.
- Maintenance: Perform routine cleaning and replace ribbons or media as needed with easy access components.
Supported OS/Applications/Industries
- Operating Systems: Fully compatible with Windows, macOS, and Linux systems through Zebra programming languages.
- Applications: Versatile for use in barcode printing, receipt printing, and tag generation.
- Industries: Particularly useful in sectors requiring robust, efficient labeling solutions such as healthcare, retail, and logistics.
Benefits & Compatibility
- Versatile Labeling Solution: Offers flexibility for various printing needs with dual printing technology.
- Fast Printing Capabilities: Increases operational efficiency with high-speed printing.
- Compact and Robust: Ideal for environments where space is limited but durable performance is necessary.
Warranty and FAQs
- Warranty: Includes a standard one-year warranty, with extended options available.
- FAQs: Access a wealth of support and troubleshooting resources online to maximize the printer's functionality.
Delivery Services (UAE)
- Reliable Delivery: Fast and secure delivery ensures your operations are minimally disrupted and can start benefiting from the printer right away.
After Sales Support
- Comprehensive Support: Our expert team provides extensive after-sales service, from setup assistance to ongoing maintenance tips.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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