NEOTECH
Honeywell Genesis 7850G Barcode Scanner
Honeywell Genesis 7850G Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction: The Honeywell Genesis 7850G Barcode Scanner represents the pinnacle of scanning technology, offering unparalleled performance and reliability. Designed for high-demand environments, this scanner excels in retail and healthcare settings, ensuring accurate data capture with every scan.
Key Features:
- Area-Imaging Technology: Reads 1D, 2D, and PDF417 barcodes with high precision.
- Flexible Scanning Modes: Capable of handheld and presentation scanning for versatile use.
- Motion Tolerance: High-speed scanning even with moving objects, reducing downtime.
- Durable Construction: Engineered to withstand harsh environments and frequent use.
- Advanced Decoding: Efficiently reads damaged or poorly printed barcodes.
Product Quality and Performance: The Honeywell Genesis 7850G is synonymous with quality and high performance. It adheres to rigorous industry standards, delivering consistent and reliable scanning. User testimonials highlight its superior accuracy and robustness, making it a trusted choice for critical applications.
Specifications:
- Dimensions: 5.9" x 3.3" x 3.2"
- Weight: 10.2 oz
- Scanning Technology: Area-Imaging Scanner
- Connectivity: USB, RS232, Keyboard Wedge
- Motion Tolerance: Up to 240 inches per second
- Operating Temperature: 32°F to 122°F (0°C to 50°C)
Purpose of Use: The Genesis 7850G is ideal for environments that demand quick, accurate, and reliable barcode scanning, such as retail point-of-sale systems and healthcare patient management. It meets specific needs by providing a flexible and efficient scanning solution for various applications.
How to Use:
- Setup: Connect the scanner to your device using USB or RS232.
- Scan Barcodes: Use the handheld mode for individual items or presentation mode for hands-free scanning.
- Data Management: Integrate scanned data into your inventory or patient management system.
- Maintenance: Regularly clean the scanner lens and ensure connections are secure.
Supported OS/Application/Industries:
- Operating Systems: Windows, Mac OS, Linux
- Applications: Point-of-sale, inventory management, patient identification, document scanning
- Industries: Retail, healthcare, logistics, warehousing
Benefits & Compatibility: The Genesis 7850G is compatible with major operating systems and integrates seamlessly with various data management systems. Its advanced scanning technology and durable design make it an ideal choice for enhancing efficiency and accuracy in demanding environments.
Warranty and FAQs:
- Warranty: Comprehensive one-year coverage plan.
- FAQs: For detailed FAQs, please refer to the Neotech product services page. For support, contact our sales representative for verification and assistance.
Delivery Services (UAE): We offer reliable, timely, and secure delivery services across the UAE, ensuring your Honeywell Genesis 7850G scanner arrives safely and promptly.
After Sales Support: Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support, ensuring your scanner operates smoothly and efficiently.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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